Voice Group – Team Leader

Team Leader for Banking BPO Voice Process JobQuality Analyst for International Voice Process Quality checking of at least 10 machines per day/shift.Quality checking of machine of agents under AIP.Monitoring of covert quality functional mailbox.Checking of client surveys for agents under assigned group.Checking of CSAT scores (overall satisfaction, NPS...

Team Leader for Banking BPO Voice Process JobQuality Analyst for International Voice Process Quality checking of at least 10 machines per day/shift.Quality checking of machine of agents under AIP.Monitoring of covert quality functional mailbox.Checking of client surveys for agents under assigned group.Checking of CSAT scores (overall satisfaction, NPS...

In this role, you will: You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team...

Department: Customer Complaints - Global Business Services (CC GBS) Are you a natural leader with a passion for leading a team that makes difference for patients all over the world? Do you have experience in complaint management of marketed products and quality assurance? We are looking for a dedicated and skilled Team Leader to join our Customer...

JOB DETAILSHe/She will be responsible for a team of 50-60 associatesMeet or exceed KRA's of all team members such as agentsBe directly responsible for the overall performance of team membersParticipate innew-hire interviewsConduct performance reviews and team meetingsConduct monitoring and coaching sessions.Coordinate with training and quality assurance to...

JOB DETAILSHe/She will be responsible for a team of 50-60 associatesMeet or exceed KRA's of all team members such as agentsBe directly responsible for the overall performance of team membersParticipate innew-hire interviewsConduct performance reviews and team meetingsConduct monitoring and coaching sessions.Coordinate with training and quality assurance to...

JOB DETAILS1. He/She will be responsible for a team of 50-60 associates2. Meet or exceed KRA's of all team members such as agents3. Be directly responsible for the overall performance of team members4. Participate innew-hire interviews5. Conduct performance reviews and team meetings6. Conduct monitoring and coaching sessions.7. Coordinate with training and...

JOB DETAILS1. He/She will be responsible for a team of 50-60 associates2. Meet or exceed KRA's of all team members such as agents3. Be directly responsible for the overall performance of team members4. Participate innew-hire interviews5. Conduct performance reviews and team meetings6. Conduct monitoring and coaching sessions.7. Coordinate with training and...

We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...

   Department: Customer Complaints - Global Business Services (CC GBS) Are you a natural leader with a passion for leading a team that makes difference for patients all over the world? Do you have experience in complaint management of marketed products and quality assurance? We are looking for a dedicated and skilled Team Leader to join our Customer...

The position As a Team Leader – Customer Complaints, you will: Manage and develop the CC GBS Team, ensuring the team delivers timely and high-quality customer complaint handling. Oversee the handling of zero sample complaints, triage/evaluation of customer complaints, customer feedback, and offline technical complaints. Drive the implementation of...

Mobility is the goal Role of Group Leader: The Group Leader - NI would be responsible for: - • The actual project executions. • Completion in his/her territory by proper allocation of resources (men, money and material). • Achieve on time delivery, good quality, employee productivity and customer satisfaction. Key Responsibilities: ...

Apply for Team Leader, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on

Apply for Team Leader, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on

Management LevelGAbout EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...

Management LevelGAbout EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...

AboutClient Aleading Mortgage Company PrimaryResponsibilities Need Contact Center Experience Knowledge of USMortgage customer serviceMotivated to drive results in partnershipwith direct team while supporting overall business objectives in acall center environmentExperience in voice US Mortgage or any otherinternational voice process as a Team Lead.Strong...

AboutClient Aleading Mortgage Company PrimaryResponsibilities Need Contact Center Experience Knowledge of USMortgage customer serviceMotivated to drive results in partnershipwith direct team while supporting overall business objectives in acall center environmentExperience in voice US Mortgage or any otherinternational voice process as a Team Lead.Strong...

Team Leader - Inside SalesAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and...

Team Leader - Inside SalesAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and...