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Team Leader- Operations

3 months ago


Bengaluru, India Saaki Argus & Averil Consulting Full time

AboutClient

  • Aleading Mortgage Company

PrimaryResponsibilities

  • Need Contact Center Experience
  • Knowledge of USMortgage customer service
  • Motivated to drive results in partnershipwith direct team while supporting overall business objectives in acall center environment
  • Experience in voice US Mortgage or any otherinternational voice process as a Team Lead.
  • Strong organizational and time managementskills to prioritize tasks and meetdeadlines.
  • Need tohandle escalated customer escalations.
  • Service Level queue and staffingmanagement
  • This is acompletely work in office and in US shifts
  • Bachelors Degree or Equivalent WorkExperience


Job Location: Bangalore

Experience : 4 &Above




RemoteWork :

No