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Team Leader for Banking BPO Voice Process Job
1 month ago
Quality Analyst for International Voice Process
Quality checking of at least 10 machines per day/shift.
Quality checking of machine of agents under AIP.
Monitoring of covert quality functional mailbox.
Checking of client surveys for agents under assigned group.
Checking of CSAT scores (overall satisfaction, NPS rating).
Addressing GSOS escalations.
- White Horse Manpower Consultancy Pvt. Ltd.
- Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore
- Hiring via telephone and offer letter online for BPO/KPOS in Bangalore
- Call Ruby , ,
- Please call for both In station & Outstation interview scheduling
- Please subscribe to our Youtube channel whitehorse manpower for updates on jobs
- Log on to wwwwhitehorsemanpowerin for latest job openings and interview schedules
- Free Recruitment & Spot Offer Letter
- Thanks and Regards
- Ruby
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