BANKING voice Process BPO Jobs Excellent salary Bangalore

3 weeks ago


Bengaluru, Karnataka, India timesjobs Full time
BANKING voice Process BPO Jobs Excellent salary Bangalore

  • Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.
  • Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
  • Grow and nurture customer relationships on every interaction that results in measurable Customer value
  • Document necessary account information and offer custom solutions that benefit the customer.
  • Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balance customer interests with the interests of American Express
  • Deliver Employees, Customers and Shareholder metrics as per goals
  • Resolve all customer queries and follow established problem ticket recording procedures as appropriate.
  • Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
  • White Horse Manpower Consultancy Pvt. Ltd.
  • Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore
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  • Hiring via telephone and offer letter online for BPO/KPOS in Bangalore
  • Call Ruby , ,
  • Please call for both In station & Outstation interview scheduling
  • Please subscribe to our Youtube channel whitehorse manpower for updates on jobs
  • Log on to wwwwhitehorsemanpowerin for latest job openings and interview schedules
·

  • Free Recruitment & Spot Offer Letter
  • Thanks and Regards
  • Ruby


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