Service Engineer

1 month ago


Sany, India Jobee Fie Full time
ServiceEngineerOverview:As aService Engineer you will play a crucial role in ensuring thesuccessful installation maintenance and repair of equipment atcustomer sites. Your expertise will be vital in providing technicalsupport resolving issues and delivering exceptional customerservice.KeyResponsibilities:
  • Install maintainand repair equipment at customerlocations
  • Conduct regular inspections andpreventive maintenance
  • Identify technicalproblems and develop effectivesolutions
  • Provide technical support andguidance to customers
  • Respond to service callsand resolve issues in a timelymanner
  • Collaborate with the sales team toprovide technical expertise
  • Document serviceactivities including repairs and maintenancetasks
  • Train customers on equipment operationand maintenance
  • Ensure compliance with safetyand quality standards
  • Manage service partsinventory and replenishment
  • Contribute toproduct improvement through feedback andtesting
  • Participate in regular team meetingsand training sessions
  • Travel to customer sitesas required
  • Adhere to company policies andprocedures
  • Assist in product installations anddemonstrations
RequiredQualifications:

  • Provenexperience in equipment installation maintenance andrepair
  • Strong technical troubleshootingskills
  • Excellent customer service andinterpersonal abilities
  • Solid understanding ofmechanical and electrical systems
  • Proficiencyin reading technical diagrams andmanuals
  • Ability to work independently andmanage time effectively
  • Strong problemsolvingand decisionmaking capabilities
  • Effectivecommunication skills both verbal andwritten
  • Experience with CRM or servicemanagement software
  • Knowledge of safety andquality regulations
  • Willingness to travel andwork flexible hours as needed
  • Certification inequipment maintenance or related areas(preferred)
  • Valid drivers license and cleandrivingrecord

customerservice,quality regulations,problem-solving,mechanicalsystems,equipment maintenance,service managementsoftware,decision-making,repair,maintenance,technicalsupport,electrical systems,crm,communication skills,equipmentinstallation,troubleshooting,safetyregulations


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