Current jobs related to Service Head Intelligent Managed Services - Sany - ConnectPro Consultant

  • Head of Shared Services Centre

    1 month ago

    Sany, India Randstad India Full time

    Head Shared Services with the worlds leadingname in the Steel Manufacturing Industry; Incumbent needs to carry15 years of proven expertise in managing and integrating keyfunctions such as Finance Human Resources Sales Support and SupplyChain Management (SCM) Operations; bringing in business from othercountries to India; the ideal candidate will be...

  • Head for Services Franchise and Salon

    3 months ago

    Sany, India Acme Services Private Limited Full time

    JobDescription: Setup rollout ofservices across Nykaa store network with help of internal teams andby partnering with relevant service providersIdentifying the right services and partners that weshould be working with and leading the partnership end toend Work with crossfunctional teams to driveadoption and superlative experience for customers on services...

  • IT Service Manager

    2 months ago

    Sany, India Randstad India Full time

    ROLES AND DAILY JOB TASKS 1. Implementing and following iso process inthe department 2. Authorizing the materialrequest 3. Assigning the work to the serviceengineers 4. Training & motivating the serviceengineers 5. Updating the knowledge of serviceengineers 6. Ensure to complete the installation as persla 7. Monitoring the records and registers forupdation...

  • HOD - Food Beverage Service

    1 month ago

    Sany, India People First Consultants Full time

    Job Role: HOD Food& Beverage ServiceExperience : 5 10yearsJob Description:seeking an experienced and dynamic individual to join as the Head of Department (HOD) for Food& Beverage Service. The ideal candidatewill have a strong background in both the industry and teachinghaving previously held a HOD position in areputable organization. This role requires a...

  • Service desk management

    1 month ago

    Sany, India Alp Consulting Limited Full time

    Project Role : Application Tech SupportPractitioner Project Role Description : Act as theongoing interface between the client and the system or application.Dedicated to quality using exceptional communication skills to keepour world class systems running. Can accurately define a clientissue and can interpret and design a resolution based on deepproduct...

  • Operation Head

    3 months ago

    Sany, India HIRE EAZY Consultancy Services Full time

    Job Description: Operation Head Headof Operations responsibilities include designing policiesoverseeing customer service and implementing technologysolutions. A responsible leader with an analytical and strategicmind and have a broad knowledge of the business. Technical / FunctionalResponsibilities: Support Top Management to design long term...

  • Key Relationship Manager

    2 months ago

    Sany, India Talent Corner HR Full time

    RoleManage Key accounts assigned to the person both in terms of salesand service To call Corporate heads acrossvarious industries to generate new businessIntroduce Printo. Find print buyer within theCorporates Understand customerrequirements Generate quote according to therequirements & close sales. Achieve targetsset. Provide exceptional mer servicustoce...

  • Service Delivery Manager

    1 month ago

    Sany, India Bay Area TeK Solutions LLC Full time

    Role : Service Delivery Manager ( Japanese LanguageExpert ) This position will be focused on providingoperational oversight on service delivery for D2OS clients andassisting with all aspects of multiple highpriority engagements.Service delivery typically includes incident request problem andchange management and might include other processes as needed....

  • Manager -Wet Services

    1 month ago

    Sany, India Randstad India Full time

    osition: DeputyManager Wet Services Meinhardt is seeking aDeputy Manager Wet Services to joining its BangaloreOffice Place : BangaloreQualificationRequired:Bachelors in Civil Engineering/Environmental Engineering/Water Resources/ Hydraulics Mandatory MastersDegree or any Specialization in Engineering Preferable Relevant Industry WorkExperience Min. >5...

  • Sr Manager Head TA

    3 months ago

    Sany, India Randstad India Full time

    Senior Manager/Head of Talent AcquisitionIndia & APAC Ready to lead India & APACTalent Acquisition Vanderlande seeks a dynamic Head of TalentAcquisition to shape our workforce strategy in India& APAC. Drive recruitment collaborate with stakeholders andinnovate and integrate talent processes. Your leadershipwill shape Vanderlande's future. Join us on this...

  • Service Coordinator

    1 month ago

    Sany, India RESOLUTE MANPOWER SOLUTIONS Full time

    Hiring Urgently for our client companyHeidelco Medicore Pvt Ltd(ICU Critical Care Devices) at LucknowLocation:Responsibilities1.Client Interaction:o Serve asthe primary point of contact for clients.oAssess clients' needs andrequirements.o Provide information aboutavailable services.o Handle client inquiriesand complaints promptly andprofessionally.2....

  • Custom Service Representative

    1 month ago

    Sany, India Acme Services Private Limited Full time

    JobResponsibilities: Customer Interaction:Communicate with customers via phone email and chat demonstratingempathy active listening and professionalism at alltimes. Issue Resolution: Identify customer concerns andfind effective solutions aiming for firstcontact resolutionwhenever possible while adhering to company policies andguidelines. Product...

  • SAP Operations Service Delivery Manager

    3 months ago

    Sany, India K20S Kinetic Technologies Private Limited Full time

    Role Overview:TheSAP Operations & Service Delivery Manager is responsiblefor overseeing the daily operations and service delivery of SAPsystems ensuring seamless and efficient service to support businessfunctions. This role involves managing SAP system performancehandling incidents and ensuring continuous improvement in servicedelivery...

  • Location Head

    1 month ago

    Sany, India Careerconnects Full time

    Jobbrief:Location Head Responsible fordriving business development and revenue growth within thespecified region and managingteam.Location : BengaluruGrade:VP/SVPSector: Bank/NBFC/FUND Real Estate financing SME/Mid market Bank/NBFCMBA / PGDMfrom Premier BSchool9 to 14years ofexperienceResponsibilitiesinclude but not limited: Deal origination and Business...

  • Service Engineer

    2 months ago

    Sany, India Navigate Human Resources Consultants Full time

    GENERAL JOBDESCRIPTIONTheService Engineer will be responsible for meeting the daily servicemaintenance and repair needs of the customer s equipment.Establishand maintain proper business relationships with customers and peersas well as performing necessary administrative duties as requiredand other duties asassigned.DUTIES&RESPONSIBILITIESBasic...

  • Service Business Development and Sales Manager

    1 month ago

    Sany, India Randstad India Full time

    Service Business Development and SalesManager Do you want to be part of creating a safer world Withoutthinking about it you meet us in your everyday life at home intransit and at work. We are at the airport where you commute whereyou work play and shop. Diverse in our offering our customeroutreach and in our mindset IT is leading the transformation of...

  • IT Service Desknbsp

    2 months ago

    Sany, India Alp Consulting Limited Full time

    IT Service Desk Duties& Responsibilities Towrite an effective IT service desk job description begin by listingdetailed duties responsibilities and expectations. We have includedIT service desk job description templates that you can modify anduse. Sample responsibilities for this positioninclude: A sound knowledge of andexperience with supporting PCs...

  • Academic Admin Head

    2 months ago

    Sany, India Randstad India Full time

    We are seeking a dynamic and experiencedAcademic Administration Head to oversee and manage alladministrative functions within our academic institution. TheAcademic Administration Head will play a crucial role in ensuringthe smooth operation of academic programs supporting faculty andstudents and maintaining compliance with regulatory standards. Thisrole...

  • Service Information Developer

    2 months ago

    Sany, India Randstad India Full time

    Service Information Developer position willutilize the TSCM (Troubleshooting Service Content Manager) anAuthoring tool to develop This informationis based on complex research of product service requirementsand must be completed promptly andaccurately.

  • Guest Service Representative

    3 months ago

    Sany, India HireBloc Full time

    ### Job Description: Guest ServiceRepresentative**PositionTitle**: Guest ServiceRepresentative**Department**:Front Office/GuestServices**ReportsTo**: Guest Services Manager/Front OfficeManager**Location**:Hotel/Resort Name CityState**PositionType**:Fulltime/Parttime####JobSummaryTheGuest Service Representative is responsible for providingexceptional customer...

Service Head Intelligent Managed Services

4 months ago

Sany, India ConnectPro Consultant Full time

Job Description: Service HeadIntelligent Managed Services

  • The candidate should sound understanding of B2B businessproducts and Operating model of a Telecom serviceprovider
  • The candidate should have a fairlystrong understanding of managed services
  • Thecandidate will lead a team of L1 engineers responsible for troubleshooting of faults Third party desk engaging with third partypartners for fault resolution and Satellite NOCs
  • The candidate will also be leading an extended team ofSolution Architects Operation excellence resources Project managersand project based resources
  • The candidateshould build a team which can interpret use and apply ITILframework from Design Service build service delivery and serviceassurance
  • The candidate should be able toguide and support delivery teams in delivery execution of definedarchitecture and roadmaps
  • The Candidate shouldhave the strength in defining & improving processes Automationand building & implementing Method of Procedures(MOP)

Roles & Responsibilities

  • Work with business PSS and B2B product teamsto build a strong product line. Advice & recommend enterpriseservice architectures
  • Engage with customersregularly for feedback on products & service experience devicestrategies to improve and implement them.
  • Build customer centric processes Automate high volumetransactions and define Method of Procedure (MOP) for manual tasksthough the operation excellence team
  • Build astrong partner governance model for third party partners internalstakeholders
  • Define and track operationsmetrics. Work towards differentiated customer experience
  • Guide support and track service delivery. Implementmakerchecker mechanism to ensure on time and quality delivery tothe managed customers

Requirement for the role

  • Seasoned leader with 1520 years of experiencein IT or Telecom Managed Services for B2B customers
  • Experience in product development will be an addedadvantage
  • Customer Centric. A stint incustomer front ending role will be a plus
  • Ability to understand building blocks of technologypartner services and commercial model
  • Functional and technical depth in network and securityservices. Understanding of network & security trends asapplicable to providing SI & managed services to B2Bclients
  • A team player. Experience in buildingteams will be preferred.
Budget : Up to 65 LPA(85:15)