Bentley Application Support Specialist

3 months ago

Gurugram, India Hatch Full time
As the successful candidate, you will:

Provide technical support for all enterprise systems and software components in a complex mission critical environment

Manage, support, and resolve complex software, vendor, and proprietary technical issues

Monitor applications, application servers, document and analyze problems, and publish maintenance schedules

Identify and resolve medium to highly complex production problems for support of applications

Perform regular security monitoring to identify any possible intrusions

Identify proactive solutions for recurring technology occurrences to benefit the business

Maintain system documentation

Maintain and provide infrastructure improvements to existing database applications

Maintain current knowledge of relevant technologies as assigned

Maintain SLA, system availability, capacity management and performance KPI

Collaborate and interact with various stakeholders including the ICT team

Work closely with application development teams and vendors to tune and troubleshoot applications

Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments

Willing to work after hours as part of a global team

Lead and participate in efforts to develop and implement processes for application and system monitoring

Lead and participate in efforts to implement application updates to include upgrades, patches and new releases

Undertake integration between various systems using available API's and web services

Adhere to standards and processes for systems in Hatch 

Responsible for the process from Development to Production release 

Key experience: 

Skills

Excels at the highest technical level of all phases of applications systems analysis and programming activities

Understand software and hardware requirements of varied departmental systems

Understand the workflow and process requirements of complex application systems

Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications

Excellent problem solving/analytical skills and knowledge of analytical tools

Display and execute logical and complex troubleshooting methods

Excellent verbal, written communication, and ability to work well with others

Teamwork: Working together to achieve organizational and team goals

Demonstrated soft skills required such as presentation of ideas and ability to clearly articulate the concepts to senior management

Ability to effectively interface with technical and nontechnical staff at all organizational levels

Experience

Minimum 3-5 years’ experience in the Information Technology field

3 years hands-on experience in application administration and operational systems support (day to day operations including installation, upgrade, configuration, trouble shooting, debugging, patching)

Experience with at least one of the following Design Tool platforms:

OpenPlant 

Engineering Data Manager 

Experience on failover, high availability, disaster recovery, business continuance

Experience in process automation, best practice approach, technology efficiency, and effectiveness

Experience with SQL query development databases

Exposure to any of the following enterprise systems: SAP, OpenText Content Server, Bentley ProjectWise, MS SharePoint

Exposure to Azure DevOps 

Knowledge

Bachelor’s degree or equivalent combination of education, training or work experience 

Key design software experience: 

OpenPlant Modeler 

OpenPlant Support Engineering 

OpenPlant Isometrics Manager 

OpenPlant PID 

PlantSight 

Why join us?

Develop innovation partnerships 

Think locally, work globally 

Engage with people who make a difference 

What we offer you?

Flexible work environment. 

Long term career development

Why join us?

Work with to make a difference Collaborate on exciting to develop innovative solutions



What we offer you?

Flexible work environment Long term career development Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the of the in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.


Job Segment: Technical Support, Testing, Sustainability, Database, Systems Analyst, Technology, Energy

  • Bentley Civil Application Support Specialist

    5 months ago

    Gurugram, India Hatch Full time

    Requisition ID: 92425 Job Category: Information Technology Location: Gurugram, Haryana, India  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...

  • Bentley Civil Application Support Specialist

    4 months ago

    Gurugram, India Hatch Full time

    As the successful candidate, you will: Leverage your experience using the OpenRoads Designer suite of tools to provide application level technical support for OpenRoads Designer and related products.  Work with the application development lead and the ProjectWise managed workspaces lead to assist in the development, maintenance and testing of...

  • Bentley Application Support Specialist

    3 months ago

    Gurugram, India Hatch Full time

    Requisition ID: 92814 Job Category: Information Technology Location: Gurugram, Haryana, India  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...

  • Associate IT Pillar Specialist

    5 months ago

    Gurugram, India McDermott International Full time

    Job Overview: Engineers to be part of Engineering IT team teams and are expected to learn various engineering tools implemented on different projects, flow & associated technologies on the job. The Engineer will work with experienced application administrator who will continually help and guide them during this learning process.  Engineering tools...

  • Application Support Specialist

    1 month ago

    gurugram, India Home Credit India Full time

    Provide direct support during business application incidents and ensure that the incident is handled properly as per process.Responsible for root cause analysis of business application system incidents through the problem management process.Work directly with business to identify issues in day to day functioning of business applications and help management...

  • Application Support Specialist

    1 month ago

    Gurugram, India Home Credit India Full time

    Provide direct support during business application incidents and ensure that the incident is handled properly as per process.Responsible for root cause analysis of business application system incidents through the problem management process.Work directly with business to identify issues in day to day functioning of business applications and help management...

  • Chief Environment Expert

    5 months ago

    Badli, Gurugram, Haryana, India Mott MacDonald Full time

    Chief Environment Expert **Country**:India**Position Location**:Haiderpur Badli**Contract Type**:Contract**Work Pattern**:Full Time**Sector**:Advisory**Discipline**:Project programme and commercial management**Job Ref**:1902**Recruiter Contact**:Vandana Pathak**Other information** **This is a Mott MacDonald Bentley role, employed by Mott MacDonald.** Mott...

  • Application Support

    4 months ago

    Gurugram, India Virtusa Full time

    Application Support - CREQ193025 Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Technical Support Specialist

    4 days ago

    Gurgaon/Gurugram/Noida/Delhi NCR, India Hudson RPO Full time

    Job Role: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Hudson RPO team. As a Technical Support Specialist, you will play a critical role in providing exceptional support to our internal and external stakeholders. Your primary responsibility will be to troubleshoot and resolve technical issues related to our...

  • Application Support Engineer

    2 months ago

    Gurugram, India MNR Solutions Full time

    Responsibilities : - Application Monitoring: Monitor and ensure the smooth operation of applications, including identifying and addressing performance issues or system failures.- Incident Management: Respond to and resolve application issues and incidents reported by users, ensuring minimal disruption to business operations.- Troubleshooting: Diagnose and...

  • PLM Application Specialist

    3 months ago

    Gurugram, India Siemens Energy Full time

    PLM Application Specialist About the Role Location India Haryana Gurugram Company Siemens Energy Industrial Turbomachinery India Private Limited Organization EVP Global Functions Business Unit Digital Core Full / Part time Full-time Experience Level Experienced Professional Snapshot of Your Day: As a PLM Teamcenter Migration...

  • Senior IT Support Specialist

    4 days ago

    Gurgaon/Gurugram/Noida/Delhi NCR, India Hudson RPO Full time

    Job SummaryWe are seeking a highly skilled Senior IT Specialist to join our team at Hudson RPO. As a Senior IT Specialist, you will be responsible for providing first and second level desktop and application support, ensuring a high quality, professional service is delivered to our clients.Key Responsibilities:• Act as a Senior Specialist - IT for the...

  • AWS Application Support

    3 weeks ago

    Gurugram, India Rareminds Full time

    Position: AWS Application Support Work Timings: Rotational Shifts (Morning/Afternoon)  Employment Type: Full Time, PermanentRole Overview: The AWS Application Support Engineer will be responsible for managing and supporting cloud infrastructure using AWS services. The role requires expertise in AWS services like EC2, S3, VPC, and more, along with strong...

  • Application Support Engineer

    4 weeks ago

    Gurgaon/Gurugram, IN MNR Solutions Full time

    Responsibilities : - Application Monitoring: Monitor and ensure the smooth operation of applications, including identifying and addressing performance issues or system failures.- Incident Management: Respond to and resolve application issues and incidents reported by users, ensuring minimal disruption to business operations.- Troubleshooting: Diagnose and...

  • Application Support Engineer

    4 days ago

    Gurgaon/Gurugram, India MNR Solutions Full time

    Responsibilities : - Application Monitoring: Monitor and ensure the smooth operation of applications, including identifying and addressing performance issues or system failures.- Incident Management: Respond to and resolve application issues and incidents reported by users, ensuring minimal disruption to business operations.- Troubleshooting: Diagnose and...

  • AWS Application Support

    3 weeks ago

    Gurugram, India Rareminds Full time

    Job DescriptionPosition: AWS Application Support Work Timings: Rotational Shifts (Morning/Afternoon)  Employment Type: Full Time, PermanentRole Overview: The AWS Application Support Engineer will be responsible for managing and supporting cloud infrastructure using AWS services. The role requires expertise in AWS services like EC2, S3, VPC, and more, along...

  • Application Support

    5 months ago

    Gurugram, Haryana, India Virtusa Full time

    Application Support MSc / BE / BTech / MCA or equivalent degree from a reputable university Unix and Windows platforms experience. Unix shell or Powershell scripting experience Have used Enterprise messaging products (preferably MQ Series) as well as batch scheduling tools Control-M, Autosys etc. Familiar with data analysis in Excel (VBA scripting and/or...

  • IT Support Specialist 2

    2 months ago

    Gurugram, India MongoDB Full time

    MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

  • Payment Specialist

    2 weeks ago

    gurugram, India hrtech Full time

    Job Title: Payments Application Support Specialist (Swift & Cyber Security)Location: (Gurgaon)Employment Type: 12 Months ContractRole Overview:We are looking for a skilled Payments Application Support Specialist with expertise in Swift systems and cybersecurity. In this 24/7 support role, you will maintain critical payments applications, troubleshoot Swift...

  • Clinical Application Specialist

    2 weeks ago

    gurugram, India Maxis Clinical Sciences Full time

    community, there’s no better place to make it happen.Responsibilities:• Deliver Clinical Applications training to customers• Build and support strong partnerships with the customer base• Document and manage customer specific account strategies to drive utilization• Troubleshoots product issues at customer sites and identifies any product usability...