Director of Operations

3 months ago

Hyderabad, India Electronic Arts Full time

Responsibilities

: Responsible for the full operational aspects of game development and live services across studio’s own and co-dev projects; including establishing development framework, reporting, risk management, capacity planning, resource management and budget. Owns studio-wide project budgets and opex. Drives improvements in operational efficiency within the studio to meet financial targets. Partners with finance to maintain a healthy P&L. Partners with central teams to own and drive relationships that impact overall P&L. Engages in scenario planning to evaluate risk and opportunities, identify outcome and impact, and manage for both positive and negative possibilities. Drives Objective and Key Results [OKRs] process for the portfolio. Oversees the Development Director discipline, hiring, mentoring and inspiring teams through personal example and enthusiasm. Responsible for risk strategy across the studio and mentors the ops team on risk management. Collaborates with the studio leaders to help define the studio vision, mission, and strategy, as well as contributing to fostering overall studio culture & health.  Plans and communicates process adoption studio-wide; innovates, plans, communicates and implements studio-wide processes and practices in response to changing business strategy and market trends. Ensures the studio has the best structure and practices that allow it to produce high-quality work on time, and on budget.

Qualifications:

10 years of development experience managing live services and operations in the games industry, mobile applications or e-commerce. Mobile app development experience. Experience leading teams and managing remote development, coupled with the ability to oversee projects of varying scope or points in life-cycle (e.g. concept, production, launch and live services). 5+ years in a similar Operations leadership role with a business unit or organization with 200+ head count. Mastery of project management (including Agile methodologies, principles and lexicon). Expertise presenting high-impact plans and recommendations to leadership. Demonstrable analytical and problem-solving skills; ability to decipher complex multivariate problems. Strong conflict resolution skills to build a high performing team. Proficient change management skills, i.e., comfortable with ambiguity and constant change, yet able to set priorities and execute on commitments Experience managing multiple large projects & associated leadership teams in a matrix organization.  Experience coordinating with counterparts and teams from the west working in different time zones. Excellent written and verbal communication and possesses strong emotional intelligence skills.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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