Salesforce Administrator

3 months ago

Chennai, India Flowserve Full time

Role Summary:

Flowserve is seeking the best and the brightest to join its team of IT Analysts. In this position as a Salesforce Administrator, you will be in charge assisting with data modelling of large data sets to create reports and maintain custom objects, record types etc, and provide day-to-day maintenance, configuration, administration, training and support of the Salesforce platform.

Responsibilities:

Accountable for executing and processing data change and data import requests Identify and communicate data integrity issues to the team and participate in resolution Planning and analysis of users to design and manage complex workflow rules and data validation. Experience with reporting, dashboards and workflows Keeping up-to-date on new Salesforce products, features and functionality through certifications, SFDC training modules and industry user groups Strong organizational skills with ability to prioritize multiple assignments in order to meet milestones Providing day-to-day and ongoing maintenance, configuration, administration, training and support of the Salesforce platform including Chatter Groups Monitor and manage support requests that are in the pipeline, if conflicts help raise concerns to management for proper triage and prioritization Supports the Salesforce administration of integration layer (BOOMI) between Salesforce ERP, SAP ERP and other home-grown systems, in conjunction with development team

Requirements:

Bachelor’s degree in information systems, computer science or related discipline with an information technology focus 3+ years Salesforce administrator experience Experienced in maintaining custom objects, record types, fields, page layouts, formula, data validation, rules, flows, email alerts, approval processes etc. within Salesforce using best practices Assist with data modelling of large data sets to create reports including sales pipeline, revenue forecasting and other metrics Development experience using JavaScript, SOQL is a strong plus Ability to develop and support Salesforce analytics including reporting and dashboards Strong experience in Salesforce Lightning Flows, Validation Rules, Security etc. Experience in Salesforce best practices i.e. data governance Experience in providing admin support in a Salesforce Org with inbound/outbound API integrations Highly skilled using SOQL via Data Loader, Data migration tools, Workbench, Ant, MS Excel complex data mapping, VLOOKUPs etc. Strong analytical and troubleshooting skills Ability to work independently and as a team when required once requirements are provided and to work efficiently with technical and non-technical stakeholders Problem solving mindset and attention to detail Should be motivate and self-directed Excellent analytical and communication skills (oral and written)

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