Salesforce Administrator

2 months ago

Chennai, India Sampoorna Consultants Pvt. Ltd Full time

Primary Job Functions - Salesforce Admin

1. User Management : Managing user accounts, permissions, and roles in Salesforce, including creating and deactivating user accounts, modifying user permissions, and creating user groups.

2. Data Import/Export : Creating and managing data import/export processes in Salesforce, including using tools such as Data Loader and Salesforce Connect to load and extract data from external systems, and managing the data mapping and transformation process.

3. Data Cleansing and Deduplication : Ensuring the accuracy, completeness, and consistency of data in Salesforce by identifying and resolving data quality issues, such as duplicate records, incomplete or inconsistent data, and data in the wrong format.

4. Dashboard and Report Creation : Creating and managing reports and dashboards in Salesforce, including designing and building custom reports and dashboards to meet the needs of the organization, and using tools such as Lightning Report Builder and Einstein Analytics to create advanced analytics and data visualizations.

5. Customizing Salesforce to meet the business requirements of the organization by configuring objects, fields, workflows, validation rules, and page layouts.

6. Administering the Salesforce environment by managing security settings, performing routine maintenance tasks, managing integrations with other systems, and managing system updates and upgrades.

7. Maintaining the data architecture in Salesforce, including creating and managing custom objects, fields, and relationships, and defining data validation rules and workflows.

8. Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Knowledge, Skills and Abilities :

- Knowledge of Salesforce architecture and data model, including standard and custom objects, fields, and relationships.

- Familiarity with Salesforce security, including user management, profiles, roles, and sharing rules.

- Understanding of Salesforce customization options, including page layouts, record types, and validation rules.

- Knowledge of Salesforce automation tools, including workflows, process builder, and approval processes of Salesforce integration tools and techniques, including APIs and middleware.

- Ability to design and implement complex data models, including custom objects, fields, and relationships.

- Proven experience with data loading and data quality management, including tools such as Data Loader and Data.com.

- Experience with Backup and CI/CD solutions such as Autorabit or Ownbackup is a bonus.

- Experience designing and building custom reports and dashboards using Lightning Report Builder, Einstein Analytics, or similar tools.

- Familiarity with Salesforce integration tools and techniques, such as Salesforce Connect and APIs.

(ref:hirist.tech)

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