Customer Services Executive

1 month ago


Sany, India Flights guru Full time
CompanyOverview:
Flightsguru is a leading player in the travel arrangements industrydedicated to providing exceptional customer service and ensuring apositive travel experience for our clients. With a team of highlymotivated and customerfocused individuals we strive to creatememorable journeys and exceed customerexpectations.
RoleandResponsibilities:
  • Assistcustomers with inquiries and provide accurate information regardingflight bookings travel itineraries and other relatedqueries.
  • Handle customer complaints and resolveissues promptly and efficiently while maintaining a high level ofprofessionalism and customersatisfaction.
  • Ensure smooth travel arrangementsby coordinating with airlines hotels and other travel serviceproviders to ensure seamless travel experiences forcustomers.
  • Maintain a comprehensiveunderstanding of travelrelated processes including visarequirements travel insurance and localregulations.
  • Collaborate with the sales team toupsell and crosssell additional travel services such as hotelaccommodations car rentals and travelpackages.
  • Stay updated with industry trendstravel advisories and changes in airline policies to provideaccurate and uptodate information tocustomers.
  • Manage and maintain customer recordsin the CRM system ensuring accurate and detailed information forfuture reference and dataanalysis.

CandidateQualifications:
  • Excellentcommunication skills both verbal and written with a strong commandof the English language.
  • Prior experience incustomer service or the travel industry ispreferred.
  • Strong problemsolving skills andability to handle customer complaints and resolve issuesprofessionally and effectively.
  • Ability to workin a fastpaced environment and adapt to changing customer demandsand travelrelated processes.
  • Good interpersonalskills and a customeroriented approach with a passion fordelivering exceptional service and creating positive customerexperiences.

RequiredSkills:
  • CustomerService
  • CommunicationSkills
  • Problemsolving

travel,amadeus,commucationskills,gds,uk process



  • sany, India Acme Services Private Limited Full time

    Roles &Responsibilities : Develop and implement strategiesto enhance postsales customer experience andsatisfaction. Serveas the primary point of contact for customers postsales handlinginquiries concerns and feedback via phone email chat and socialmedia channels. Assist customers with productrelatedquestions troubleshooting and technical support escalating...


  • Sany, India Acme Services Private Limited Full time

    JobResponsibilities: Customer Interaction: Interactwith customers and prospects through various channels such as phoneemail chat or inperson to provide information resolveinquiries and offer solutions. Sales and Upselling:Identify opportunities to promote products or services and meetsales targets by crossselling upselling and offeringpersonalised...

  • Customer Service

    1 month ago


    sany, India Brand Chitects Full time

    CustomerServiceAs aCustomer Service Representative you will be the key to anexceptional customer experience. Through your daily interactionsyou will build sustainable relationships with our customers manageinquiries provide accurate information on pricing lead time orderstatus and ensure timely resolution of any issues. Additionally youwill be responsible...


  • sany, India Silverpeople Full time

    RequiredSkills/Expertise: Willbe responsible & accountable for all activitiesof the Customer Service Team will have to ensure they arecustomerfocused and ready to deliver timely and accurateresponses. Should have extensiveexperience of managing operational customer serviceteams. Need prior experience of customerservice in a productbasedorganization....


  • Sany, India Silverpeople Full time

    RequiredSkills/Expertise:Willbe responsible & accountable for all activitiesof the Customer Service Team will have to ensure they arecustomerfocused and ready to deliver timely and accurateresponses.Should have extensiveexperience of managing operational customer serviceteams.Need prior experience of customerservice in a productbasedorganization.Extensive...


  • sany, India QuidInsights Full time

    Overview: The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...


  • Sany, India AI.HYR Full time

    We are hiring a Customer Service Office forour client FiveS Digital with responsibilities asfollows. Thecandidate should be ready to work between 8am 10pm window.Good analyzing and quick learning ismandatory requirement. The candidate must displayempathy. Empathy is the ability to understand another personsemotions andperspective. Shouldbe a problem solver....


  • sany, India VASA DENTICITY LIMITED Full time

    Responsible to handle escalationsand social media tickets. Responsible tohandle high inflow of incoming chats, calls and emails as perbusiness requirement. Ability to resolvecomplex customer issues whilst working towards achieving agreedoperational targets. Build sustainablerelationships and trust with customer accounts through open andinteractive...

  • Service Lead

    4 weeks ago


    sany, India Acme Services Private Limited Full time

    JobDescription: Designation Service Lead Education HSC / Graduate Experience 13 Years Location Bangalore Roles andResponsibilities Greet customers asthey enter the store. Answer customerquestions and assist with requests. Executepurchases and returns at the cash register while checking foraccuracy. Restock and organize merchandise onthe sales floor....

  • Customer Asisistant

    3 weeks ago


    Sany, India Vidpro Consultancy Services Full time

    Overview:Therole of a Customer Assistant is crucial to the organization as itinvolves directly interacting with customers providing them withassistance and ensuring their satisfaction. The Customer Assistantplays a pivotal role in maintaining positive customer relationshipsand contributing to the overall success of...

  • Telesales Executive

    4 weeks ago


    Sany, India orena services Full time

    TelesalesExecutiveOverviewTheTelesales Executive plays a crucial role in driving sales andrevenue growth for the organization. This position involvescontacting potential customers over the phone to promote and sellproducts or services. The primary focus is on achieving salestargets and building strong customerrelationships.KeyResponsibilitiesConduct...


  • Sany, India Randstad India Full time

    Hard skills Supply chainoptimization including reducing lead times improvingsupplier relationships and more. Inventory management includinga


  • Sany, India Vidpro Consultancy Services Full time

    Overview:TheHospital Customer Assistant plays a crucial role in ensuring apositive experience for patients visitors and staff at thehospital. They are responsible for providing exceptional customerservice addressing inquiries and assisting individuals with variousneeds thereby contributing to the overall efficiency and reputationof...


  • sany, India Randstad India Full time

    KeyPurpose Plan coordinate and control theactivities of the field technical service team to maximize productperformance enhance customer satisfaction and meet organizationaland operational objectives. Key Responsibilities1 . Be involved in and ensure the fieldtechnical service team investigates and resolves any technicalissues resulting from substandard...


  • Sany, India Randstad India Full time

    KeyResponsibilities: Issuance customer onboarding Bankingof Initial & Renewal Premium Vendor Billintimation Customer Retention SurrenderFreelook Misselling Service Requests PostPolicy Issuance Reverting on customer queries Managing customer experienceClaims processing Regulatory andStatutory compliance. AuditRating


  • Sany, India Randstad India Full time

    PositionSummary: Yourjob will be responsible of entering customer orders in an endtoendwork processes and systems. You will be responsible of maintainingFoundational customers thorough knowledge of the businessesproducts applications and service offerings. You will manage theoperational needs and collaborate closely with functional partners(Commercial Team...


  • sany, India Future Homes Full time

    Overview: We areseeking a highly motivated and customerfocused individual to joinour team as a Remote Customer Service Professional. In this roleyou will be responsible for handling phone chat and email inquiriesfrom our clients and tenants. You will serve as the first point ofcontact for any questions concerns or issues they mayhave.The Remote Customer...

  • Service Advisor

    4 weeks ago


    Sany, India Ashok Auto Sales Ltd Full time

    Greeting customers and directingthem to available mechanics. Consulting withmechanics regarding necessary repairs and possible alternatives toexpensive repairs. Using your knowledge of ourproducts and services to sell or provide in-depth information aboutavailable parts and service options to customers.Answering questions about service outcomes and...


  • sany, India Skillhub Consulting Pvt Ltd Full time

    Business Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription: DevshreemSolutions Private Limited Devshreem SolutionsPrivate...


  • Sany, India Acme Services Private Limited Full time

    KeyResponsibilities: Analyse market trends anddevelopments that may impact offline marketingactivities. Assessalternate market research channels. Conduct research to identify emerging trendsof consumers. Designcollect and analyze customer satisfaction and feedback. Execute activities to communicatethe business value proposition to customers. ...