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Customer Asisistant
2 months ago
Sany, India
Vidpro Consultancy Services
Full time
Overview:Therole of a Customer Assistant is crucial to the organization as itinvolves directly interacting with customers providing them withassistance and ensuring their satisfaction. The Customer Assistantplays a pivotal role in maintaining positive customer relationshipsand contributing to the overall success of thecompany.
KeyResponsibilities:
- Assistcustomers with inquiries and provide helpful friendlyservice
- Handle customer transactions accuratelyand efficiently
- Resolve customer complaints orissues in a professional manner
- Stock andmaintain merchandise displays
- Ensurecleanliness and organization of thestore
- Participate in inventory management andrestocking
- Promote store products and specialpromotions
- Adhere to company policies andprocedures
- Collaborate with team members toachieve store goals
- Contribute to a positiveand inclusive workenvironment
RequiredQualifications:
- Highschool diploma or 10th 12th pass
- Priorexperience in retail or customer service
- Strongcommunication skills
- Ability to handle cash andoperate a pointofsale system
- Excellentproblemsolving abilities
- Customerfocusedmindset
- Ability to work in a fastpacedenvironment
- Basic math and computerskills
- Flexibility to work varied shiftsincluding weekends
- Attention to detail andaccuracy
communication,customerservice,time management,multitasking,computerskills,organization