Sales Support India

1 month ago

Chennai, India 453 FLSmidth Cement India LLP Full time

FLSmidth Cement is a leading supplier of engineering, equipment, and service solutions to the cement industry. Our Feeding & Dosing product line is renowned for pioneering dynamic and static weighing products essential to the Cement Industry. We are looking for an experienced Senior Proposal Sales Engineer to

support our area sales managers.

Position Overview:
The Senior Proposal Sales Engineer will play a crucial role in the sales department for the Feeding & Dosing product line, supporting our sales team to sell complex feeding and dosing products to the Indian as well as global markets.

This role requires deep technical expertise as well as sales expertise and analytical skills for cost estimation, risk assessment and product selection.

Additionally, you will support team development, sharing your expertise and influencing others to maintain high-quality standards and efficient project delivery.

Key Responsibilities:

1. Proposal Preparation and Submission
•Analyse customer specifications and requirements to prepare detailed techno-commercial proposals.
•Collaborate with sales and engineering teams to tailor proposals to customer requirements.
•Ensure proposals meet all internal guidelines and customer requirements, including technical, financial, and legal aspects.
•Develop and manage proposal documentation, including product descriptions, technical data, pricing, and delivery schedules.
•Create accurate cost estimations for materials, labour, and other relevant project components.

2. Technical Support
•Provide technical expertise to the sales team to help answer customer questions and clarify technical aspects of proposals.
•Work with engineering to align proposals with product specifications and feasibility.
•Recommend appropriate products and solutions to meet customer needs, while keeping in line with company capabilities.

3. Coordination and Communication
•Work closely with cross-functional teams, including engineering, project management, and procurement, to gather necessary information and align on proposal requirements.
•Coordinate with vendors and suppliers to obtain quotes and ensure accurate pricing for third-party materials and services.
•Communicate effectively with the sales team and management on proposal status, risks, and opportunities.
•Support customer site visits, product demonstrations, and presentations as needed.

4. Process and Documentation Management
•Maintain organized records of all proposal activities, including version control, approvals, and revisions.
•Update and maintain proposal templates, costing tools, and other documentation to ensure consistency and efficiency in the proposal process.
•Implement and adhere to standard operating procedures for proposal development, submission, and follow-up.
•Monitor and report on proposal status, win/loss ratios, and provide input for continuous improvement initiatives in the proposal process.
•Provide feedback from customer interactions to the product management and engineering teams for potential product improvements.
•Regularly interact with engineering and R&D teams to remain updated on new product developments and enhancements.
•Stay updated with industry trends, technology advancements, and competitor offerings related to the products and services in focus.
•Participate in proposal reviews and audits to ensure proposals meet quality standards and regulatory requirements.

5. Sales Support and Follow-Up
•Assist the sales team in developing strategic plans for pursuing opportunities and closing deals.
•Follow up with the sales team and customers post-proposal submission to clarify any open questions and increase the chances of success.
•Contribute to and support marketing initiatives by providing input on competitive advantages, customer pain points, and market requirements.

Preferred Qualifications:

•Bachelor’s degree in engineering (mechanical, electrical, or related field).
•Experience in technical sales support, proposal development, or a related field.
•Strong understanding of the company's products and industry applications.
•Excellent communication and presentation skills.
•Ability to work in a fast-paced environment, manage multiple proposals simultaneously, and meet tight deadlines.
•Proficiency in proposal management software and tools (e.g., CRM, Microsoft Office Suite, etc.).
•Strong analytical skills for cost estimation, risk assessment, and product selection.

What We Offer:

A competitive benefits package, including health insurance, disability insurance, and group life insurance. Generous Paid Time Off, with 30 days of PTO and the option to carry over up to 10 days as Earned Leave. Flexible work arrangements to support work-life balance. Financial support for continuing education. A global network of supportive colleagues and growth opportunities. Employee Assistance Program. A commitment to diversity and inclusion, creating a welcoming environment for all team members.

At FLSmidth Cement LLP, we value diverse perspectives and are committed to building an inclusive culture. We are an equal opportunity employer and encourage candidates from all backgrounds to apply.

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