Customer Success Executive
1 month ago
Position: Customer Success Executive
Job Location: Ahmedabad
Requirements:
Good/Excellent English Communication Voice.
Basic Computer Skill (Excel, Typing)
Job purpose: To interact with Candidates on a regular basis and to ensure that delivery standards are met as per requirement
Key Responsibilities:
First point of contact (SPOC) for candidates and focus of the role is to provide excellence in customer service and to maximize the client experience.
Conduct Interviews through calls or email/online.
Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for the interviews.
Handle candidate queries and escalation calls.
Ensure that the internal/external quality targets are met.
For more details visit www.cogbee.io
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