Sr. Customer Success Executive

2 months ago


ahmedabad, India Snaphunt Full time

The Offer

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Fantastic work culture

The Job

Your responsibilities will include:

  • Own and manage customer relationships from the point of sale through successful implementation.
  • Develop measurements to help understand the impact of successful implementation.
  • Taking care of smooth Onboarding, Training and Implementation process
  • Create initiatives that help to drive successful product implementation.
  • Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
  • Complete video and phone calls to ensure that customers are supported during the onboarding process.
  • Respond to customer emails, chats, and calls regarding implementation.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

The Profile

What you will bring:

  • 4+ years’ experience working into Customer/Client facing role
  • Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
  • The ability to build and maintain relationships internally and with customers
  • Excellent listening, presentation and communication skills at all business levels
  • The ability to partner with customers in developing their strategic direction


The Employer

Our client is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS.



  • Ahmedabad, India Appitsimple Infotek Pvt Ltd Full time

    Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of...


  • Ahmedabad, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsFantastic work cultureThe JobYour responsibilities will include:Own and manage customer relationships from the point of sale through successful implementation.Develop measurements to help understand the impact of successful implementation.Taking care of...


  • Ahmedabad, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsFantastic work cultureThe JobYour responsibilities will include:Own and manage customer relationships from the point of sale through successful implementation.Develop measurements to help understand the impact of successful implementation.Taking care of...


  • Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    **Job Description | Customer Success Executive** **Location: Ahmedabad, Gujarat** **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to...


  • ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS. Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS.Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS.Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • ahmedabad, India VasyERP Solutions Pvt Ltd Full time

    VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS. Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express...


  • Ahmedabad, India Delbird Pvt Ltd Full time

    **Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...


  • Ahmedabad, India Delbird Pvt Ltd Full time

    **Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...


  • Ahmedabad, India Delbird Pvt Ltd Full time

    **Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...


  • Ahmedabad, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...


  • Ahmedabad, India KONZE Enterprise Full time

    **We work to grow together.**: **Let’s start.** We are looking for dynamic & energetic individuals who can contribute to our success and envision becoming a leader. If you carry this spark then do join us. Check our job openings and experience the best work environment, healthy competition, best colleagues, all under the KONZE roof. Ahmedabad...


  • Ahmedabad, India Statusi Pvt. Ltd. Full time

    **Job Title**:Customer Success Executive **Location**: Ahmedabad **Work Mode** - Hybrid Culture **Experience Level**: 1-2 Years **Key Responsibilities**: Product Knowledge: Develop a deep understanding of our SAAS products and their features, staying updated on enhancements and new releases. Customer Onboarding: Guide and assist new SAAS-based customers...


  • Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    Intro to Role: As a Customer Success Executive, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.What...


  • Ahmedabad, India www.indiabizforsale.com Full time

    As an Onboarding & Customer Support Executive, you will educate new customers about the platform, help solve technical problems, and ensure the smooth adoption of our product /services. Throughout the customer lifecycle, we aim to deliver a fantastic customer experience, and onboarding is the first step of that process. - Own and manage customer...


  • Ahmedabad, India SalesHandy Full time

    Highlights of some of the key achievements of the Customer team at SalesHandy. - Achieved an NPS score of 30. - Rated 4.5 by more than 300 users in G2crowd, getapp, chrome store, and other software discovery portals. - Adding more than 300 customers every month Up next, the challenges we are looking forward to solving: - Hitting 170k MRR goal (Adding 500...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    **Customer success executive** **Experience - 0 to 2 Years** **Job description** Roles and Responsibilities - Attend complaints/Installation/Other support-related activities. Excellent communication skills -**Fluent in English**. Maintain healthy relations with the clients. knowledge of technical skill is more preferable. Need to be punctual on...


  • Ahmedabad, India cfirst Background Checks India Pvt Ltd Full time

    Position: Customer Success Executive Job Location: Ahmedabad **Requirements**: Good/Excellent English Communication - Voice. Basic Computer Skill (Excel, Typing) Key Responsibilities: - Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for the interviews. - Ensure that the internal/external...


  • Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Marketing Executive Job Description for Marketing Executive: Required 3-4 Years of Experience in Marketing Department from Engineering Industry Increase sales through the identification and cultivation of new customers Develop a detailed data base of potential new customer/clients...