Sr. Customer Success Executive
4 weeks ago
VasyERP, is the future of retail. From empowering diverse industries to leveraging their true potential with features like Smart Retail, Omni-Channel management, and Hybrid-POS.
Small and Medium Enterprise have always found themselves very starched out while finding a comprehensive cloud based ERP and POS solution provider that able to catch up with express growth. Due to high prices, the small and medium entrepreneurs can’t purchase ERP and cloud solutions which proved a big downfall in SME’s Sector.
VasyERP is empowering SMEs to tackle the capacity of ERP and POS without any compromising. VasyERP has developed a game changing business intelligence software where any Small & Medium entrepreneurs can utilize this solution in their business and witness aggressive expansion in their business.
The Role
Your responsibilities will include:
- Own and manage customer relationships from the point of sale through successful implementation.
- Develop measurements to help understand the impact of successful implementation.
- Taking care of smooth Onboarding, Training and Implementation process
- Create initiatives that help to drive successful product implementation.
- Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
- Complete video and phone calls to ensure that customers are supported during the onboarding process.
- Respond to customer emails, chats, and calls regarding implementation.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Ideal Profile
What you will bring:
- 4+ years’ experience working into Customer/Client facing role
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally and with customers
- Excellent listening, presentation and communication skills at all business levels
- The ability to partner with customers in developing their strategic direction
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Fantastic work culture
-
Sr. Customer Success Executive
4 weeks ago
ahmedabad, India Snaphunt Full timeThe Offer Opportunity within a company with a solid track record of performance Flexible working options Fantastic work culture The Job Your responsibilities will include: Own and manage customer relationships from the point of sale through successful implementation. Develop measurements to help understand the impact of successful implementation. Taking...
-
Sr. Customer Success Executive
4 weeks ago
Ahmedabad, India Snaphunt Full timeThe OfferOpportunity within a company with a solid track record of performanceFlexible working optionsFantastic work cultureThe JobYour responsibilities will include:Own and manage customer relationships from the point of sale through successful implementation.Develop measurements to help understand the impact of successful implementation.Taking care of...
-
Customer Success Executive
4 weeks ago
Ahmedabad, India Appitsimple Infotek Pvt Ltd Full timeHeadquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - Software Suggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014. Appitsimple is an **all-remote **organization with a team of **150+ **members. With over **300 **customers of...
-
Customer Success Executive
4 weeks ago
Ahmedabad, India Delbird Pvt Ltd Full time**Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...
-
Customer Success Executive
4 weeks ago
Ahmedabad, India Statusi Pvt. Ltd. Full time**Job Title**:Customer Success Executive **Location**: Ahmedabad **Work Mode** - Hybrid Culture **Experience Level**: 1-2 Years **Key Responsibilities**: Product Knowledge: Develop a deep understanding of our SAAS products and their features, staying updated on enhancements and new releases. Customer Onboarding: Guide and assist new SAAS-based customers...
-
Customer Success Executive
4 weeks ago
Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time**About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...
-
Customer Success Executive
5 days ago
Ahmedabad, India cfirst Background Checks India Pvt Ltd Full timePosition: Customer Success Executive Job Location: Ahmedabad **Requirements**: Good/Excellent English Communication - Voice. Basic Computer Skill (Excel, Typing) Key Responsibilities: - Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for the interviews. - Ensure that the internal/external...
-
Customer Success Executive
7 days ago
Ahmedabad, India www.indiabizforsale.com Full timeAs an Onboarding & Customer Support Executive, you will educate new customers about the platform, help solve technical problems, and ensure the smooth adoption of our product /services. Throughout the customer lifecycle, we aim to deliver a fantastic customer experience, and onboarding is the first step of that process. - Own and manage customer...
-
Customer Success Associate
4 weeks ago
Ahmedabad, India AURUS Full time**Are you a people person? If you enjoy communicating with interesting people, we are looking for YOU.** **Find more about the opportunity below**: Job title : Customer Success Associate Company : AURUS Job location : Vastrapur, Ahmedabad, Gujarat, India Employment type : Full-time Experience preferred : 2 to 5 years Salary : As per industry standard -...
-
Customer Success Associate
4 weeks ago
Ahmedabad, India Rapidops Inc. Full time**About Rapidops**: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we’re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products,...
-
Customer Success Manager
4 weeks ago
ahmedabad, India Milestone Full timeJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...
-
Customer Success Specialist
4 weeks ago
Ahmedabad, Gujarat, India Fortive Full timeRole: Customer Success SpecialistLocation: Ahmedabad, IndiaThis is an outstanding place to workIt all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the...
-
Senior Customer Success Manager
4 weeks ago
ahmedabad, India Milestone Full timeJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...
-
Customer Success Coordinator
4 weeks ago
Ahmedabad, Gujarat, India Éclat Engineering Full timeJob Description: **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement...
-
Customer Success Coordinator
4 weeks ago
Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time**About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...
-
Wanted Customer Care executives and 15000 salary
3 weeks ago
Ahmedabad, Gujarat, India leading logistic company Full timeWanted Customer Care Executives for a leading Logistics company at Ahmedabad Salary: 14000 to year of experience in customer care or telecalling experience must Interested candidates apply immediately Warm Regards, Sweta Sr. HR
-
Customer Success Trainee- Female
4 weeks ago
Ahmedabad, India Mantra Softech India Pvt Ltd Full timeCustomer Success is a professional who is responsible for developing a positive customer experience and fostering healthy working relationships. They act as a bridge between the support and the sales team. **Salary**: ₹50,000.00 - ₹100,000.00 per year Schedule: - Day shift **Speak with the employer** +91 9401000097
-
Customer Success Trainee
4 weeks ago
Ahmedabad, India Mantra Softech India Pvt Ltd Full time**Qualification : Any Graduation / Post Graduation** **Other Perks** : Health insurance upto 1.5 Lac from ICICI lombard + Accidental policy, Festive celebrations. - Providing a consultation to a Mantra customer who needs to upgrade the functionality and availability of their software and services. - Escalating problems to Technical Support Level 1 when...
-
Customer Success Associate
4 weeks ago
Prahlad Nagar, Ahmedabad, Gujarat, India cFIRST Background Checks LLP Full timePosition: Customer Success Executive (Night Shift) Job Location: Ahmedabad **Requirements**: **Excellent English Communication - Voice.** **Qualification: Graduation is mandatory.** Basic Computer Skill (Excel, Typing) **Key Responsibilities**: - Documentation and securing records from entities along with coordinate with HRs, Directors and other...
-
Sales Executive
5 days ago
Ahmedabad, Gujarat, India Siddha Agro Industry Full timeWe are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch...