Implementation Analyst

5 months ago


Bengaluru, India Rippling Full time
About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).
We prioritize candidate safety. Please be aware that official communication will only be sent from @ Rippling.com addresses.
NOTE :  This role requires you to work in EST timezone. This is a hybrid role. We expect you to be in our Bangalore office for 3 days in the week. 

About the role

As an Implementation Manager, you will play a critical role facilitating a seamless implementation experience and enabling Rippling’s customers to get the full value out of our suite of products.  You will join an energetic, fun-loving customer and product-obsessed team at the forefront of Rippling’s exponential growth.

In addition to helping customers onboard to Rippling, you will also have the opportunity to leverage your strengths and interests to improve our Implementation experience, including working closely with operations & products teams to improve our processes, lead new product launches or help grow our team. Our Implementation organization is composed of several customer segments. Through the interview process you will be matched with the segment based on your experience and the business needs.

What you will do

  • Work one-on-one with clients to implement the Rippling products they have purchased across HR, Payroll, Benefits Administration, IT platform, and various other products

  • Proactively manage the implementation process end-to-end to achieve customers' target timelines and goals

  • Drive adoption of purchased products

  • Partner with Sales, Account Management, Technical Account Management, and Support to ensure seamless hand-offs 

  • Collaborate closely with Product and Engineering to improve and troubleshoot customer issues as well as provide feedback on product enhancements 

  • Support in the development and documentation of processes and best practices 

What you will need

  • 2+ years of hands-on experience in a customer facing role, ideally at a rapidly growing SaaS company.

  • Proven track record of success managing multiple projects and stakeholders simultaneously in a fast-paced environment.

  • Stellar communication and presentation skills; the ability to simplify complex concepts for any audience.

  • A passion for building relationships and a deep commitment to driving an exceptional customer experience. 

  • Strong critical thinking skills, a growth mindset and a desire to continuously improve.

Bonus

  • 1+ years experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management,  etc).

  • Experience in business or product operations roles 


Additional information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.


#li-hybrid
  • Business Analyst

    2 months ago


    Bengaluru, India HNM Solutions Full time

    Role: Business AnalystLocation : BangaloreExperience : 4+ yearsNOTE : Immediate JoinerKey Responsibilities :- Understanding the needs of stakeholders and translating them into technical requirements- Analyzing and documenting business processes and systems- Identifying opportunities for improvement- Working closely with the development team to ensure...

  • Business Analyst

    3 weeks ago


    Bengaluru, Karnataka, India PradeepIT Consulting Services Pvt Ltd Full time

    About Us">At PradeepIT Consulting Services Pvt Ltd, we are a leading consulting firm that provides expert solutions to our clients. Our team is comprised of highly skilled professionals who are passionate about delivering exceptional results.Job DescriptionWe are currently seeking a highly experienced Business Analyst to join our team. The ideal candidate...


  • Bengaluru, Karnataka, India Mapei India Full time

    CORPORATE HR BUSINESS ANALYST ROLEWe are expanding the Corporate HR and Organization team in Mapei India, and we are looking for a professional to lead the implementation of Oracle HCM modules. As a Corporate HR Business Analyst, your main tasks will include:Configuring and customizing Oracle HCM applications to align with Corporate guidelines.Working...


  • Bengaluru, Karnataka, India Motorola Solutions Full time

    About the RoleWe are seeking a skilled Salesforce Business Analyst to join our team. As a key member of our implementation team, you will work closely with stakeholders to understand their needs and translate them into technical solutions.ResponsibilitiesCollaborate with business stakeholders to gather requirements and define project scope.Analyze business...


  • Bengaluru, Karnataka, India Smart Way Business Solutions Full time

    Job SummaryWe are seeking a highly skilled Senior Business Systems Analyst to join our team at Smart Way Business Solutions. As an Odoo Business Analyst, you will be responsible for implementing and managing Odoo projects, providing excellent client support, and working closely with the technical team to deliver business solutions.About UsAt Smart Way...


  • Bengaluru, India ANSR Global Corporation Full time

    Key Responsibilities: Strong knowledge of HR policies and procedures Has been part of HRIS implementation Able to work effectively to manage HR software implementation by understanding clients requirements Collaborate effectively for the HRIS implementation between the client and technical team Assist hiring managers in designing the HRIS tool Should be...


  • Bengaluru, Karnataka, India Intuitive Full time

    Company OverviewAt Intuitive Surgical, we're united behind our mission to revolutionize minimally invasive care. Through innovation and intelligent technology, we empower physicians to heal without constraints.We foster an inclusive and diverse team, committed to making a difference in the lives of patients worldwide. With over 25 years of experience working...


  • Bengaluru, Karnataka, India Deluxe Full time

    About DeluxeDeluxe is a leading multidisciplinary service provider for the media and entertainment industry. Our services encompass global content distribution, localization, accessibility, and mastering. We collaborate with renowned clients such as Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T, and many others....


  • Bengaluru, Karnataka, India ANSR Global Corporation Full time

    About the Role: We are seeking a highly skilled HRIS Implementation Specialist to join our team at ANSR Global Corporation.Key Responsibilities:Drive the implementation of HRIS systems, ensuring seamless integration with existing HR processes.Collaborate with the technical team to configure HRIS systems, resolving technical issues as needed.Work closely with...


  • Bengaluru, India Rippling Full time

    About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding,...


  • Bengaluru, Karnataka, India Rippling Full time

    Rippling is a cutting-edge HR and IT platform that's revolutionizing the way businesses manage their workforce.About RipplingWe're a San Francisco-based company with a strong presence in Bangalore, and we've received significant funding from top investors, including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks. Our mission is to provide a...


  • Bengaluru, Karnataka, India OnePaper Research Analyst PVT LTD Full time

    Job OverviewWe are seeking a highly skilled Market Development Professional to join our team at OnePaper Research Analyst PVT LTD.About the RoleThis is an exciting opportunity for a Relationship Manager to develop and execute strategies that drive business growth, revenue expansion, and customer satisfaction.Key ResponsibilitiesDevelop and implement sales...

  • SAP FSCM

    7 days ago


    Bengaluru, India Ara Resources Pvt Ltd Full time

    Ara's client is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world's largest network of Advanced Technology...

  • Program Manager

    6 months ago


    Bengaluru, India Zycus Full time

    Program Manager - Implementation (GLO04314) Global DeliveryBengaluruAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P...


  • Bengaluru, India Nord Group - A GenHive Partner Full time

    Technical Business AnalystHybrid / RemoteIndia - (Ideally Bangalore, Pune or Chennai)Negotiable SalaryI am working with one of the largest banks in Europe for a number of Technical Business Analysts to join their data lineage team in India.The ideal candidates will need to have experience implementing data lineage in collibra as well as be able to provide...


  • Bengaluru, India Nord Group - A GenHive Partner Full time

    Technical Business AnalystHybrid / RemoteIndia - (Ideally Bangalore, Pune or Chennai)Negotiable SalaryI am working with one of the largest banks in Europe for a number of Technical Business Analysts to join their data lineage team in India.The ideal candidates will need to have experience implementing data lineage in collibra as well as be able to...

  • Business Analyst

    1 month ago


    Bengaluru, Karnataka, India Target Full time

    Job Title: Business AnalystAs a key member of our team, the Business Analyst will be responsible for analyzing business needs and developing solutions to improve operational efficiency. Key responsibilities include identifying areas for process improvement, developing and implementing new processes, and providing ongoing support to ensure successful...


  • Bengaluru, Karnataka, India Teva Pharmaceuticals Full time

    About the RoleWe are seeking a highly skilled Digital Systems Implementation Specialist to join our team at Teva Pharmaceuticals. This is an exciting opportunity for an experienced professional to contribute to the implementation and maintenance of digital systems in a highly regulated pharmaceutical environment.Key ResponsibilitiesSupport the development...

  • Data Analyst

    8 months ago


    Bengaluru, India NextGrowth Labs Full time

    We are looking for a passionate certified Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions. Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities....

  • Business Analyst

    2 months ago


    Bengaluru, India Hiret Full time

    Role : Senior Business Analyst/Business Analyst. Location : Bangalore/Trivandrum. We are looking for candidates to join us as a part of a lead Insurance company as a Senior Business Analyst/Business Analyst. Total Experience Range : - A minimum experience of 2-8 years. Skill Set : - Strong knowledge of the Indian motor insurance products. - Deep Knowledge of...