Business Analyst

2 months ago


Bengaluru, India HNM Solutions Full time

Role: Business Analyst

Location : Bangalore

Experience : 4+ years

NOTE : Immediate Joiner

Key Responsibilities :

- Understanding the needs of stakeholders and translating them into technical requirements


- Analyzing and documenting business processes and systems


- Identifying opportunities for improvement


- Working closely with the development team to ensure solutions are aligned with business needs and are technically feasible


- Collaborating with cross-functional teams to ensure seamless integration of solutions


- Identifying and mitigating potential risks during the project implementation


- Communicating with stakeholders to ensure their needs are met and expectations are exceeded


- Continuously monitoring and analyzing performance of solutions to identify areas for improvement


- Continuously seeking opportunities to improve and optimize the business processes and systems


- Participating in testing and validation of solutions to ensure they meet the requirements.


- Reviewing Test cases and Testing scope


Key Stakeholders :

- Product Owners, Architects, Developers, Testers and Business Analysts etc. And then Customer Applications department's Head of Product, Head of Digital Excellence and the department Director.

Key and Desired Skills :


- Strong analytical and problem-solving skills


- Business analysis skills and experience in eCommerce environment and solutions - CMS, OMS, Search, PSPs etc.


- Good to have technical background and understanding of technology SQL , Cloud concepts


- Good Understanding of Jira from a BA perspective. Good to have JIRA knowledge from a Product Owner perspective.


- Good to have knowledge about API implementations and testing.


- Communication and collaboration skills


- Understanding of business processes and systems


- Ability to work in a fast-paced and dynamic environment


- Ability to work collaboratively with cross-functional teams


- Ability to translate business requirements into technical specifications


- Ability to test and validate solutions


- Understanding of software development life cycle


- Knowledge of UML or BPMN diagrams and process modelling techniques


- Ability to work with data and data modelling techniques.


- Experience working with process modeling tool like LucidChart, Visio, Miro


- Preferred experience in eCommerce Platform - Commerce Tools or Big Commerce or Skayle or SalesForce or Hybris or any other platform. Commerce Tools on priority.


- Experience in OMS (Order Management System) like One Stock, Fluent Commerce or Neo9, Wolfpack or any other platform will be added advantage.


- Knowledge about search engines like Algolia, Easy Ask or others, preferred.


- Good to have knowledge about Cloud Computing and IT Architecture


- Knowledge about API implementation and testing


- Good to have knowledge about Saas eCommerce Platform



(ref:hirist.tech)

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