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Salesforce Administrator

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Chennai, India Enlighted Energy Systems Pvt Ltd Full time
Company :
Imagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is human-centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet.Our team is constantly evolving to deliver exceptional value to customers worldwide and remain at the forefront of future-proofing building with our innovative solutions. If you are passionate about turning everyday spaces into extraordinary places – join us – and start making your impact today.To learn more about Enlighted, visit us at www.enlightedinc.com Our Team: Everything we do at Enlighted is underpinned by our values. We know it is not just what we do that matters, it is how we do it that makes the difference. We expect all team members to live our values and create a culture where everyone is inspired to be their best.You have a unique opportunity to chart your professional path by owning your development, your career, and your future. We encourage all employees to hone their skills, acquire new ones, and explore continued opportunities within Enlighted and Siemens – the brightest way to advance your career Location Enlighted – Global Technology Center, Chennai Role Senior Salesforce Administrator Experience 5+ years Responsibilities: •We are seeking a proactive individual for a varied technical and business facing role who can help continually improve and enhance our Salesforce platform, gather requirements, design scalable best practice solutions, and effectively meet the demanding needs of the Salesforce project.•Salesforce configuration changes, including (but not limited to): Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, custom metadata, mobile administration.•Oversee all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.•Develop and maintain reports and dashboards to provide actionable insights to stakeholders and drive data-driven decision-making.•Perform regular system maintenance tasks, such as user management, data cleanup, and security audits, to ensure the reliability and security of the Salesforce platform.•Stay informed about the latest Salesforce features and updates, and proactively identify opportunities for process improvements and system optimizations.•Understanding of basic triggers/Apex code knowledge•Data management to improve Salesforce data quality, implementing rules and automation as needed.•Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer•Daily user support Issues for a community of 150 users including ongoing user training•Drive progress and solve complex issues through Salesforce standard methodologies•Skilled in sandbox environment management and at following industry Standard CI/CD benchmarks and help lead all aspects of Release Management for all Salesforce Orgs•Implement and manage integrations between Salesforce and other business systems, ensuring data integrity and seamless communication.•Management of integrated applications including but not limited to Okta, Zuora, Gainsight, Mulesoft. Candidate Profile: •Bachelor's degree or higher in Computer Science or equivalent•Salesforce Certifications (Administrator or Advanced Administrator)•Expertise in Salesforce best practices across the platform, including third party applications.•5+ years of experience in Salesforce Administration•5+ years of experience in computer software admin/development in a company environment•Excellent interpersonal skills, as well as excellent communication skills, verbal and written.•Excellent ability to work in cross-functional teams.•Plans and carries out responsibilities with minimal direction.•Must be able to work in a fast pace with high level of accuracy.•Experience in implementation and configuration of Sales, Service, and Experience Cloud, Salesforce Community Sites, Salesforce CPQ •Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks. Preferred Qualifications: •Electronic Signature Management (Examples: DocuSign, EchoSign)•Middleware (Mulesoft)•Marketing Automation Platforms (Examples: Marketing Cloud, Pardot, Marketo, HubSpot)•Contract Lifecycle Management Tools (Agiloft, Conga)•Customer Success Platforms (Gainsight)•Sales enablement tools and platforms•Document Creation tools (Examples: Conga Composer, Drawloop, Webmerge)•Microsoft Office 365 (Emphasis on Microsoft Excel)Tableau or Power BI Reporting