Salesforce Administrator

3 weeks ago


Chennai, India SourceHOV Full time

About SourceHOV (Exela Technologies)

Exela Technologies, Inc. (“Exela”) is a global business process automation ("BPA") leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions is deployed across banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in workflow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe. Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,700 customers across more than 50 countries, through a secure, cloud-enabled global delivery model. We are 18,000 employees strong across the Americas, Europe and Asia. Our client list includes 60% of the

Fortune® 100, along with many of the world’s largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies.


Job Details

  • Location: Work from Office (Chennai/Pune)


Responsibilities:

  • Responsible for the SFDC configurations and customizations needed to deliver the desired solution
  • Participate in discoveries with key stakeholders to define functional requirements and use Salesforce’s best business practices to implement the solution
  • Manage enhancements and implementations to the system in line with given business needs
  • Maintain and enhance visual layout, flows, and business logic to streamline and enhance business processes and improve user experience
  • Define implementation and integrate third-party products/applications on the Salesforce platform
  • Create (design, document, build) and manage (test, deploy) custom objects, fields, formulas, validation rules, flow, approval processes, and other enhancements to CRM.
  • Manage development and production deployments of business solutions per prescribed project management methodology
  • Document user acceptance tests with various groups to ensure the quality of developed solutions prior to production deployment (includes creating test plans)
  • Create and maintain documentation of all application integrations and all custom development on the Salesforce platform
  • Research and advice on best practices for Salesforce solutions
  • Designing, coding, and implementing Salesforce applications
  • Experience delivering solutions for Partner Communities will be an additional benefit.


Primary Skills

  • Overall experience of 5+ years with similar role
  • Hands-on experience with Salesforce Sales Cloud, High-Velocity Sales and Partner Communities
  • Background integrating marketing automation platform with Salesforce (is a plus)
  • Remain current on Salesforce best practices, technologies, and certifications
  • Experience with Governor Limits.
  • Competency in gathering and documenting business requirements
  • Excellent attention to detail and complex problem solving capabilities
  • Excellent Communication, Presentation & Inter-personal skills
  • Flexibility to play an individual or team role
  • Proficient in MS Office suite especially MS Excel
  • To adapt to US shift timing



Certification

  • Salesforce Administrator certification ADM201, preferable ADM 211&ADM261



Note:-

Looking for an immediate to 30 days notice.



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