Customer Support Analyst

Responsible in providingfunctional support and troubleshooting our productionsystems. Monitor production systems andidentify potential problems. Respond totickets and requests in a timely manner.Preparing reports in all aspects related to Supportprocess and reporting to the management.Interacting with Business Analysts to provide necessaryanalytical data...

Date: 20 May 2024 Location: KW Company: AlghanimIndustries Job Summary The SeniorBusiness Analyst will report directly to the Product Owner ofDigital who assumes responsibility for the Customer Product Setcovering the entire omnichannel ecosystem including ecommerceplatform mobile app Point of Sale and store systems (staffscheduling Clienteling guided...

JobDescription: Handling Customer feedback calls &retail Customer in Local LanguageAble to transfer the Customer voice inenglish & Udate in System Excel & PPI Knowledge to Prepare MISReport Basiccomputer knowledge

Overview:The CustomerSupport role is an essential part of our organization as itdirectly impacts customer satisfaction and retention. The primaryresponsibility of Customer Support is to assist customers withtheir inquiries provide guidance and ensure prompt resolution ofissues. This role plays a crucial part in maintaining strongcustomer relationships and...

Customer SupportManagerExperience: 8YearsShift time: UK Shift (2 PM to 11PM)Location: NoidaWFOEducation: B. Tech/ MCA/BCAEmployment Type: Full TimePermanentJobDescription:You will beresponsible for managing the teams consisting of L1/L2 supportspecialists to ensure our customers receive assistance related totechnical aspects of the products and services. We...

RoleIntroduction TheCustomer Support Representative is responsible for providingexcellent customer service by addressing and resolving customerinquiries issues and concerns through various communicationchannels. This role focuses on ensuring customer satisfaction andmaintaining a positive company image.Roles andResposibilities Responding to customer...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Southeast Raleigh Promise was formed as anindependent taxexempt private nonprofit organization to createequitable opportunities that lead to improved outcomes forSoutheast Raleigh residents. We envision a Southeast Raleighcommunity where our history and culture are acknowledged andcelebrated structural barriers are removed and residents haveaccess to...

Role & responsibilities: 1) Customer support 2) Handling thecustomers 3)Solving the queries of the customers through calls chats andmails 4) Both voiceand non voice 5)flexible for shifts 6) 1 year contract .

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Work place:LisbonAsa Turkish Customer Support Advisor you will provide a warm andprofessional contact with each of our customers clients and solvewith precision and efficiency emerging issues that customers mayface. You will ensure excellent service standards and maintain highcustomer satisfaction while enjoying every day on thejob.Yourtasks:Clarifying...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Description: Position Overview: Weare seeking a Business Systems Analyst to join our EnterpriseBusiness Support Operations Team supportingthe Marketing domain. This role offers an excitingopportunity for individuals who thrive in a fastpaced environmentand enjoy deriving clarity from complexity using data andinsights. Reporting to the Senior Managerthis...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Role: CustomerSupportExecutiveIndustry:Any industry (Preference for candidates with telesalesexperience)Experience:02yearsLocation:BTM 1stStageEducation:2ndPUC/Degree (Anydiscipline)LanguagesRequired:Mandatory:HindiTwo Regional Languages:Kannada/Telugu/TamilShiftTimings:9 AM to 6PMWorkingDays:6 days a week(Monday...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Requirement: 1.Customer Support: Gender Firstpreference Bachelor Female / Male can consideralso Typing Speed 40 WPM (Should begood) Communication: Should be fluent inenglish Experience 12 yrs required insame Salary 2026 k Qualification Nobar for qualification (Graduate/ Postgraduate) Location Nearby ConnaughtPlace Excel knowledge should begood ...

Support engineer PaymentsConfidential document for further discussion carrying no officialstatus. The support engineer supports tech and productteams with investigations into issues around chargesrefunds and payouts. They independently prioritize incoming workanalyze issues to find their root cause and keepstakeholders up to date. The support engineer keeps...