Sr Business Analyst

2 months ago


Sany, India Precision Hire Solution Full time
Date: 20 May 2024

Location:
KW

Company:
AlghanimIndustries

Job Summary
The SeniorBusiness Analyst will report directly to the Product Owner ofDigital who assumes responsibility for the Customer Product Setcovering the entire omnichannel ecosystem including ecommerceplatform mobile app Point of Sale and store systems (staffscheduling Clienteling guided selling) etc.

The role has a strong focus on store with a key focus on fullyunderstanding the endtoend customer journey identifying pain points& improvement areas before delivering change to deliver abestinclass customer experience.

Thisindividual will have good communication skills strong analyticaland problemsolving skills as well as a passion for Retail. Strongpresentation skills are required as well as the confidence tomanage multiple stakeholders from business teams IT teams externalvendors and delivery partners. It is expected that the individualis a keen follower of technology trends and can determine potentialbusiness value in order to proactively suggest ideas to business& IT teams.

Job Responsibilities

Performing requirements analysis. Developbusiness requirements into user stories epics and businessrequirement documentation as required.

Evaluating business processes anticipating requirements uncoveringareas for improvement and developing and implementing solutionsensuring solutions meet business needs and requirements.

Conducting meetings and presentations to shareideas and findings.

Staying uptodate on thelatest process and IT advancements to automate and modernizesystems.

Design tobe solution includingfunctional design and process design.

Gathering critical information from meetings with variousstakeholders and producing useful reports.

Producing deliverables ensuring timing completion.

Managing vendors and business stakeholders.

Managing competing resources and priorities.

Assess potential technology solutions& vendors developing scorecards and recommendations tobusiness & IT teams.

Review andanalyze the effectiveness and efficiency of existing systems anddevelop strategies for improving or further leveraging thesesystems.

Engage with 3rd party marketplacesellers during onboarding phase and support with setting up ofbusiness process around integration between marketplace system andvendor system. This includes manual processes bulk uploads APIintegrations.

Support with sprint planning inorder to deliver approved backlog of change.

Engage with other Business Analyst and developers across otherfunctional domains (e.g. Supply Chain Digital) to ensure knowledgesharing. Where applicable recommend solutions that could benefitother business areas and viceversa.

CandidateRequirements

University degree ideally from abusiness or technology discipline.

4 yearsexperience working as a Business Analyst in the omnichannelenvironment.

4 years experience of workingwithin ecommerce with preference for Digital facing brands.

Experience of facilitating & runningworkshops (business & IT facing).

Experience of capturing and documenting business requirements.

Experience working on agile projects(endtoend) and traditional waterfall projects.

Ability to effectively execute tasks in a highpressure environment.

Ability to understand and communicate complexconcepts and resolve complex problems.

Projectmanagement experience is preferable.This job has been sourced froman external job board.
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