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Customer Support with Czech

3 months ago

Sany, India SmartRecruitments Full time
Yourtasks:
  • Handleincoming user requests via telephone email andchat.
  • Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.
  • Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.
  • Deliver highcalibercustomer service for postsales requests including deliverywarranties and refunds.
  • Provide inbound salessupport and promote products to increase revenue while ensuring thehighest level of customersatisfaction.

Whatyou need:
  • Fluency inCzech language (must be at least C2)
  • Fluent inEnglish language (at leastB1)

Whatyou will gain:
  • Fulltime contract signed
  • 1366gross
  • Health Insurance
  • 12months contract
  • Stable work and careerprogression;
  • Investment in training andpersonal development;

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