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Customer Support with Italian
3 months ago
- Handleincoming user requests via telephone email andchat.
- Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.
- Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.
- Deliver highcalibercustomer service for postsales requests including deliverywarranties and refunds.
- Provide inbound salessupport and promote products to increase revenue while ensuring thehighest level of customersatisfaction.
Whatyou need:
- Fluency inItalian language (must be at least C2)
- Fluentin English language (at leastB1)
Whatyou will gain:
- Fulltime contract signed
- 1366gross
- Health Insurance
- 12months contract
- Stable work and careerprogression;
- Investment in training andpersonal development;
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