Appointment Setter- Gujarat India

3 weeks ago


Sany, India DentistFind Full time
POSITIONTITLE Appointment SetterJOB LEVELRank and FileHIRINGMANAGER Sales and ClientSuccess ManagerDEPARTMENTSales and Client Success Department


JobDescription:

As an Appointment Setter yourprimary responsibility is to generate and schedule appointments forthe sales team or service providers within a company. You will beresponsible for contacting potential clients or customers promotingthe companys products or services and persuading them to agree toan appointment. Your role is crucial in initiating the sales orservice process and ensuring a steady flow of qualified leads forthe sales or service team.

KeyResponsibilities:
Lead Generation: Utilizevarious lead sources such as cold calling email campaigns socialmedia and networking to identify potential clients or customers whomay be interested in the companys offerings.
Cold Calling:Initiate outbound calls to prospects engage them in conversationand present compelling information about the companys products orservices to generate interest and secureappointments.
Appointment Scheduling: Set up appointmentsfor sales representatives or service providers by coordinatingavailability between prospects and the appropriate team members.Use software tools or a CRM system to manage and update appointmentschedules accurately.
Relationship Building: Establish andmaintain a positive and professional rapport with prospects toenhance the likelihood of securing appointments. Understand theirneeds answer their queries and address any concerns they mayhave.
Product/Service Knowledge: Develop a solidunderstanding of the companys products or services to effectivelycommunicate their value propositions features and benefits topotential clients. Stay updated on product/service enhancements ormodifications.
Documentation and Reporting: Maintainaccurate records of all communications appointments set andoutcomes in a CRM or database. Generate reports summarizingappointment metrics conversion rates and other relevant data forperformance evaluation.
Collaboration: Collaborate closelywith the sales or service team to align appointment schedules withtheir availability and provide them with necessary details abouteach appointment. Share insights or feedback gathered duringinteractions with prospects to enhance the overall sales/serviceprocess.
Continuous Improvement: Stay informed aboutindustry trends competitor activities and market changes. Seekopportunities to improve appointment setting techniques scripts andstrategies to optimize lead generation and appointment conversionrates.

Required Skills andQualification:

23 years of Proven experience in appointment setting telemarketingsales or customer service roles.
Excellent communicationskills both verbal and written with the ability to engage prospectseffectively and build relationships over the phone.
Persuasive and persistent with the ability to handle objections andrejection professionally.
Strong organizational skillsto manage and prioritize multiple tasks and appointmentsefficiently.
Proficient in using CRM software orappointment scheduling tools.
Familiarity with salesprocesses and terminology.
Selfmotivated andtargetdriven with a strong work ethic.
Ability to adaptto changing circumstances and work well in a team environment.
Appointment Setter should have a Sales adminbackground/skills.

PreferredSkills and Qualification:
Bachelors Degree inBusiness Management Marketing Communications and thelike
Knowledge of Client Relationship Management andProject Management Tools
Should have knowledge andbackground of a Salesadmin

Skills :


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