Current jobs related to Call Center Sales Manager - Delhi Division - Tide

  • Call Center Manager

    2 weeks ago

    delhi, India Aviva India Full time

    Manager Call Center Location: Gurgaon, Haryana (Head Office)Job Type: Full-TimeNote:- Life Insurance Outbound Sales Experience is must!Job Summary: We are seeking an experienced and dynamic Manager Call Center to lead our team of telesales calling agents. The ideal candidate will possess a strong background in call center management, a proven track record...

  • Call Center Executive

    4 weeks ago

    Delhi, Delhi, India SHARP SIGHT CENTER Full time

    ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

  • Call Center Executive

    3 months ago

    Delhi, Delhi, India SHARP SIGHT CENTER Full time

    ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

  • Call Center Trainer

    2 weeks ago

    Shahbad Mohammadpur, Delhi, Delhi, India Enlabs Technology Full time

    **Job Title: Call Center Trainer** We are looking for an experienced Call Center Trainer to develop and deliver training programs for our staff. This role involves enhancing employee performance and ensuring adherence to company policies. **Key Responsibilities**: - Design and implement training for new hires and ongoing staff. - Conduct sessions on...

  • Call Center Agent

    3 months ago

    Okhla, Delhi, Delhi, India COLORZ INFOTECH INDIA Full time

    As a Call Center Agent, you will be responsible for providing excellent customer service and support to individuals who contact the call center. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role will involve effective communication, problem-solving, and multitasking to...

  • Call Center Representative

    3 months ago

    Delhi, Delhi, India Amiga Informatics Inc. Full time

    **Inbound Hindi Call Center (Females Only, Freshers can apply)** **Job Location: Work from Home/Office (Janakpuri District Cener)** **Job Timings: 10 AM - 7 PM Salary: 15,000 to 35,000 (Fixed)** We are looking for Females staff for Inbound Hindi Call Center. Age should be between 19 - 35. No sales experience required. Freshers are eligible for the...

  • Call Center Executive

    3 months ago

    Delhi, Delhi, India othala solutions pvt ltd Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

  • Call Center Executive

    4 weeks ago

    Delhi, Delhi, India Eastern Medical Wellness (MedLinks) Full time

    **Eligibility Criteria** - Bachelor’s degree from a recognized university or equivalent experience. - 2+ years of experience in a call center or customer service role, with experience in lead management preferred. - Strong verbal communication and active listening skills. - Proven ability to manage and convert leads. - Proficiency in CRM software and...

  • Call Center Executive

    4 months ago

    Delhi, Delhi, India Rezoni Full time

    **Employer Information**: - Contact Name: Ritvik Bansal - Contact Number: 9650836836 **Position**: Call Center / Customer Support Executive **Location**: Lajpat Nagar, South Delhi, New Delhi 110024 **Work Type**: Work from Office **Responsibilities**: - Call customers to convert them to purchase from us. - Call customers who have already purchased but...

  • Call Center Executive

    3 months ago

    Anand Parbat, Delhi, Delhi, India othala solutions pvt ltd Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

  • Call Center Executive

    3 months ago

    Delhi, Delhi, India Azad Foundation Full time

    A Call Centre Representative plays a crucial role as the first point of contact for customers seeking assistance or information. This role involves handling inbound and outbound calls, providing excellent service to customers - internal and external, resolving issues and ensuring stakeholder satisfaction. **1. Handling Inbound and Outbound Calls &...

  • Call Center Executive

    3 months ago

    Delhi, Delhi, India TriEdge Solutions Full time

    Job Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...

  • Call Center Representative

    3 months ago

    Delhi, Delhi, India Jobdelhi Full time

    Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Call Center Executive

    3 months ago

    Delhi, Delhi, India Jobdelhi Full time

    Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

  • Call Center Executive

    3 weeks ago

    Rohini, Delhi, Delhi, India Tfg Luxe Holidays Full time

    Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...

  • Call Center Executive

    3 months ago

    New Delhi, India Venkateshwar Hospital Full time

    **Roles and Responsibilities** - Manage large amounts of inbound & outbound calls and follow communication script.Excellent English Communication SkillsHospital Exp. Must - ** **Perks and Benefits** - Role:_Healthcare & Life Sciences - Other - Salary:_ Not Disclosed by Recruiter - Industry:_Medical Services / Hospital - Department:_Healthcare & Life...

  • Call Center Executive

    4 weeks ago

    Delhi, Delhi, India Chaayos Full time

    1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

  • Call Center Executive

    4 months ago

    Delhi, India TYKE TECHNOLOGIES PRIVATE LIMITED Full time

    We have an urgent openings in call center representative Details are as follows - Able to lead generation - Job timing 9:30 am to 6 :00 pm - Day Shift **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹18,500.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

  • Caller for Call Center

    3 months ago

    Delhi, Delhi, India Digital Scorewebb Full time

    We are looking for Caller for Call Center who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our services Pay: ₹10,182.18 -...

  • Call Center Executive

    4 months ago

    Delhi, Delhi, India Chaayos Full time

    1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

Call Center Sales Manager

4 months ago

Delhi Division, India Tide Full time

Job Title: - Member Success Manager

Location: - Delhi NCR

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

What we’re looking for:

As a Member Success Manager(Outbound Call Center Sales Manager), you’ll be target-oriented and passionate about helping small businesses. Working in a fast-paced, ever-changing environment will excite you, along with an interest in the FinTech industry and all that we are doing to save small business owners time and money.

The candidate will be responsible for leading and motivating a team of telesales agents to achieve sales targets and maintain an exceptional level of customer service. As a team leader, you will work collaboratively with other departments to ensure that the team is reaching all objectives. The ideal candidate must have strong leadership and communication skills, attention to detail, and the ability to work in a fast-paced environment.

As a Member Success Manager (Outbound Call Centre Manager):

Recruit, train, and lead a team of outbound telesales representatives.Foster a positive and motivating work environment to enhance team performance.Provide ongoing coaching, feedback, and support to ensure individual and team success.Oversee daily call centre operations, ensuring efficiency and adherence to performance metrics.Implement strategies to optimise outbound telesales processes and enhance overall productivity.Monitor and analyse call data to identify trends and areas for improvement.Develop and execute effective telesales strategies to achieve and exceed sales targets.Set clear and achievable sales goals for the outbound telesales team.Analyse sales data to identify opportunities for growth and improvement.Keep the team informed about new products, promotions, and sales techniques.Provide ongoing professional development opportunities for team members.Monitor individual and team performance using key performance indicators (KPIs).Generate regular reports on telesales performance, highlighting successes and areas for improvement.

What makes you a great fit:

Bachelor's/Master’s degree in Business Administration, Sales, or any related field.At least 6-8 years of experience in leading a telesales team and managing the call centre vendor, preferably in a financial services company/FinTech/Banking/Insurance or NBFC.Strong interpersonal and leadership skills.In-depth knowledge of telesales techniques, market research, sales strategy, and management.Familiarity with CRM systems, dialers, and telesales software.Ability to effectively communicate and work with cross-functional teams.Detail-oriented with strong organisational, planning, and time-management skills.Proficiency in technology and data analysis.

What you’ll get in return:

25 days holidayAdditional health and dental insuranceFully covered Multisport cardFood vouchersWe invest in your development with a 1,000 BGN professional L&D budget per year and up to three L&D paid days offSnacks, light food, and drinks in the officeEnhanced family-friendly leaveFlexible working

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.