Call Center Trainer

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Job Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...

Manager Call Center Location: Gurgaon, Haryana (Head Office)Job Type: Full-TimeNote:- Life Insurance Outbound Sales Experience is must!Job Summary: We are seeking an experienced and dynamic Manager Call Center to lead our team of telesales calling agents. The ideal candidate will possess a strong background in call center management, a proven track record...

Profile - BPO Trainer Must have Experience of 2yr. in BPO Industry. **Job Description**: - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training experienced employees on...

**Inbound Hindi Call Center (Females Only, Freshers can apply)** **Job Location: Work from Home/Office (Janakpuri District Cener)** **Job Timings: 10 AM - 7 PM Salary: 15,000 to 35,000 (Fixed)** We are looking for Females staff for Inbound Hindi Call Center. Age should be between 19 - 35. No sales experience required. Freshers are eligible for the...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

As a Call Center Agent, you will be responsible for providing excellent customer service and support to individuals who contact the call center. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role will involve effective communication, problem-solving, and multitasking to...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...

We are looking for Caller for Call Center who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our services Pay: ₹10,182.18 -...

Responsibilities:Hiring and trainingRecruiting, selecting, hiring, and training new call center employees, and preparing them to respond to customer questions and complaintsSetting goalsEstablishing goals for call center employees to follow, and helping motivate their team to provide excellent customer serviceResolving issuesHelping call agents with...

**Answering incoming calls**: They are responsible for answering incoming calls promptly and professionally, ensuring that customers receive the highest level of service. - **Resolving customer issues**: They also focus on identifying and resolving customer issues, using their knowledge and training to provide timely and effective solutions. - **Providing...

Graduate - Good listening skill - Good Communication skill **Job Types**: Full-time, Part-time Pay: ₹18,000.00 - ₹19,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Call center: 1 year (preferred) **Language**: - Hindi, English, Telugu,...

**Call Center Representative**: - Senior Call Center Representative - **Customer Service Associate**: - Call Center Representative (Part-Time) - **Call Center Associate** 1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend...

**Roles and Responsibilities** - Manage large amounts of inbound & outbound calls and follow communication script.Excellent English Communication SkillsHospital Exp. Must - ** **Perks and Benefits** - Role:_Healthcare & Life Sciences - Other - Salary:_ Not Disclosed by Recruiter - Industry:_Medical Services / Hospital - Department:_Healthcare & Life...

**Eligibility Criteria** - Bachelor’s degree from a recognized university or equivalent experience. - 2+ years of experience in a call center or customer service role, with experience in lead management preferred. - Strong verbal communication and active listening skills. - Proven ability to manage and convert leads. - Proficiency in CRM software and...

**Employer Information**: - Contact Name: Ritvik Bansal - Contact Number: 9650836836 **Position**: Call Center / Customer Support Executive **Location**: Lajpat Nagar, South Delhi, New Delhi 110024 **Work Type**: Work from Office **Responsibilities**: - Call customers to convert them to purchase from us. - Call customers who have already purchased but...

Call Center Ambassador Apprenticeship Program with Alyana UK **Location: UK and Remote **(Work From Home) **Job Type**: Full-time, Apprenticeship, Internship **Company Overview**: Alyana UK is a reputable customer service solutions provider, catering to healthcare professionals and clients in the healthcare industry, specifically in the UK. Our focus is...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...