Call Center Executive
4 months ago
Job brief
**Responsibilities**:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Requirements and skills
- Able to speak Hindi
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
**Job Types**: Full-time, Fresher
**Salary**: ₹9,309.39 - ₹24,671.41 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
Ability to Commute:
- Delhi, Delhi (required)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9319531509
-
Call Center Executive
4 months ago
Delhi, Delhi, India TriEdge Solutions Full timeJob Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...
-
Call Center Executive
4 weeks ago
Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
2 months ago
Delhi, Delhi, India SHARP SIGHT CENTER Full timeü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
5 months ago
Delhi, Delhi, India SHARP SIGHT CENTER Full timeü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...
-
Call Center Executive
5 months ago
Delhi, Delhi, India Rezoni Full time**Employer Information**: - Contact Name: Ritvik Bansal - Contact Number: 9650836836 **Position**: Call Center / Customer Support Executive **Location**: Lajpat Nagar, South Delhi, New Delhi 110024 **Work Type**: Work from Office **Responsibilities**: - Call customers to convert them to purchase from us. - Call customers who have already purchased but...
-
Call Center Executive
5 months ago
Delhi, Delhi, India othala solutions pvt ltd Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Executive
2 months ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
5 months ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
4 weeks ago
Delhi, Delhi, India Chaayos Full time1. Inbound calls - Understanding and capturing customer needs and preferences 2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders 3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services 4. Partner Menu & Healthcheck Audit - Daily...
-
Call Center Executive
3 weeks ago
Patparganj, Delhi, Delhi, India SHARP SIGHT CENTER Full timeResponsibilities include handling inbound and outbound calls, scheduling appointments, providing patient information, and addressing queries. Strong communication skills, customer service focus, and a polite demeanor are essential. Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: -...
-
Call Center Executive
5 months ago
Delhi, Delhi, India Patio Digital Pvt Ltd Full timeGraduate - Good listening skill - Good Communication skill **Job Types**: Full-time, Part-time Pay: ₹18,000.00 - ₹19,000.00 per month Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Call center: 1 year (preferred) **Language**: - Hindi, English, Telugu,...
-
Call Center Executive
2 months ago
Delhi, Delhi, India Eastern Medical Wellness (MedLinks) Full time**Eligibility Criteria** - Bachelor’s degree from a recognized university or equivalent experience. - 2+ years of experience in a call center or customer service role, with experience in lead management preferred. - Strong verbal communication and active listening skills. - Proven ability to manage and convert leads. - Proficiency in CRM software and...
-
Call Center Executive
5 months ago
Anand Parbat, Delhi, Delhi, India othala solutions pvt ltd Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Call Center Executive
2 months ago
Rohini, Delhi, Delhi, India Tfg Luxe Holidays Full timeResponsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...
-
Call Center Executive
5 months ago
Delhi, Delhi, India Crysta IVF Full time**Job brief** **Responsibilities** 1. Manage large amounts of inbound and outbound calls in a timely manner 2. Follow communication “scripts” when handling different topics 3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives 4. Seize opportunities to upsell products when they arise 5....
-
Call Center Executive
5 months ago
Delhi, Delhi, India Azad Foundation Full timeA Call Centre Representative plays a crucial role as the first point of contact for customers seeking assistance or information. This role involves handling inbound and outbound calls, providing excellent service to customers - internal and external, resolving issues and ensuring stakeholder satisfaction. **1. Handling Inbound and Outbound Calls &...
-
Call Center Representative
5 months ago
Delhi, Delhi, India Amiga Informatics Inc. Full time**Inbound Hindi Call Center (Females Only, Freshers can apply)** **Job Location: Work from Home/Office (Janakpuri District Cener)** **Job Timings: 10 AM - 7 PM Salary: 15,000 to 35,000 (Fixed)** We are looking for Females staff for Inbound Hindi Call Center. Age should be between 19 - 35. No sales experience required. Freshers are eligible for the...
-
Process Manager
2 weeks ago
Delhi, Delhi, India Tata AIA Life Insurance Full timeAbout the RoleThe Process Manager - Outbound Call Center will be responsible for managing the end-to-end new business for assigned campaigns/products, owning the customer journey from leads to login from all sources. This includes managing online response mechanisms and telesales units for online business performance and customer onboarding.Key...
-
Call Center Executive
2 months ago
Lajpat Nagar, Delhi, Delhi, India Tfg Luxe Holidays Full timeResponsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...
-
Caller for Call Center
5 months ago
Delhi, Delhi, India Digital Scorewebb Full timeWe are looking for Caller for Call Center who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our services Pay: ₹10,182.18 -...