Salesforce Business Analyst

3 weeks ago

Bengaluru, India Alation Full time
Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually. Big Data isn’t a problem. It’s an opportunity.At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, “Alation makes me look like a rockstar.”We help companies you know and trust empower their people with the best data every day. Alation helps quickly generate value from their data to create the product and customer service innovations that help the iconic credit card company remain number one in customer satisfaction. And real estate giant uses Alation to govern the more than 70 TB of data that empowers their global team of over 190,000 agents.With $340M in funding – valued at over $ billion and 550+ customers, including 40% of Fortune 100 companies- Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to for the fourth time. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?Join usAs a Salesforce Business Analyst at Alation you will be responsible for gathering, analyzing business requirements, implementing Salesforce functionalities to meet the needs of our organization. You will be responsible for creating and delivering value with business process optimization and systems automation on the lead, deal cycle, partner portal, account, contact and opportunity management areas. The ideal candidate will have a strong understanding of Salesforce capabilities, excellent communication skills, and a passion for driving business process improvements.

Responsibilities:

Collaborate with stakeholders to gather, analyze, and document business requirements related to Salesforce implementations and enhancements. Translate business requirements into technical specifications and design solutions that leverage Salesforce best practices. Configure Salesforce features such as custom objects, workflows, validation rules, process builder, and approval processes to meet business needs. Conduct user training sessions and provide ongoing support to ensure effective adoption of Salesforce solutions. Collaborate with developers to assist with technical implementation and customization of Salesforce features. Perform data analysis and data migration activities to ensure accurate and consistent data within Salesforce. Participate in project planning, estimation, and prioritization activities to ensure successful delivery of Salesforce projects on time and within budget. Stay updated on Salesforce releases and new features to recommend improvements and enhancements to existing Salesforce solutions.

Qualifications:

Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field. Salesforce certifications such as Salesforce Administrator (ADM 201) highly desired. 2+ years of experience as a Business Analyst with a focus on Salesforce implementations and enhancements. Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and Lightning Platform. Experience with Salesforce configuration, including custom objects, fields, page layouts, workflows, validation rules, and process builder. Proficiency in data analysis, data modeling, and data migration activities within Salesforce. Excellent analytical, problem-solving, and communication skills. Experience with Agile methodologies is a plus. #LI-Remote#LI-VV1  More About Alation Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.We are an equal opportunity employer and value diversity at our company. We do not discriminate onthe basis of race, name, religion, color, national origin, gender identity and expression, sexual orientation, age, marital status, veteran status, or disability status. Why Alation? - Market-Leading Data Catalog Provider- High-growth, collaborative environment with diverse and inclusive teams- Continuous learning, enrichment and development opportunities- Competitive pay and health offerings including commuter benefits- Flexible time off to relax and rechargeand much, much more

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