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Tele sales Associate Malayalam English

7 months ago


Sany, India Global Roots Technology Pvt. Ltd. Full time
Overview:The TeleSales Associate plays a crucial role in reaching out to potentialcustomers promoting products or services and securing sales througheffective communication in both Malayalam and English. Thisposition is vital for driving revenue and expanding the customerbase.KeyResponsibilities:
  • Engage potentialcustomers over the phone in a friendly and professionalmanner
  • Promote products or services to generatesales leads
  • Deliver persuasive pitches toconvert leads into customers
  • Adhere to scriptand adhere to sales targets
  • Provide accurateinformation on products or services
  • Follow upon prospective leads to secure sales
  • Handlecustomer queries and resolve issues
  • Record andmaintain detailed customer information
  • Meetdaily weekly and monthly sales quotas
  • Workcollaboratively with the sales team to achievetargets
  • Update customer database with calloutcomes
  • Conduct market research to identifypotential opportunities
  • Maintain a high levelof professionalism and customer service at alltimes
  • Remain knowledgeable about products andservices offered
  • Handle administrative tasksrelated to sales activities
RequiredQualifications:
  • Fluency in Malayalamand English is essential
  • Prior experience intele sales or customer servicerole
  • Demonstrated ability to meet and exceedsales targets
  • Excellent verbal and writtencommunication skills
  • Strong persuasion andnegotiation abilities
  • Ability to multitask in afastpaced environment
  • Good understanding ofsales techniques and strategies
  • Customerfocusedwith a problemsolving attitude
  • Proficient inusing CRM software and other sales tools
  • Highlymotivated and targetdriven
  • Ability to workeffectively in a team environment
  • Goodorganizational and time managementskills
  • Resilient and adaptable to changingsales scenarios
  • High school diploma orequivalent; additional certification in sales is aplus
  • Flexibility to work in varied shiftsincluding weekends

customerservice,team environment,sales tools,persuasion andnegotiation,fluency in malayalam and english,tele sales,verbal andwritten communication,multitasking,customer,organizational and timemanagement,sales targets,crm software