Software Onboarding Specialist SaaS Property Management
2 weeks ago
Location: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)
Experience: 2 Years
Responsibilities and Duties:
- Take over customer relationship as soon as the sales are closed/ contract is signed.
- Coordinate setup requirements internally and with the customer.
- Complete software set up onboard customers successfully.
- Provide training to the customer and then hand over the customer to the customer support team for ongoing email and phone support.
- Maintain a relationship with the customer on a regular basis. Brief them of new features.
- Crosssell and Upsell to the customer over time.
- Responsible for contract renewals.
- Own overall relationship with assigned clients
- Ensure retention and satisfaction of all assigned clients
- Aid clients in achieving their goals
Qualifications and Skills At least 2 years of experience in a customer success/ account management role.
- Must have worked in a SaaS company in any role/ discipline.
- Must have software setup training and customer onboarding experience.
- Upsell customers to switch to higher software plans.
- Excellent computer skills including Microsoft Office suite Gsuite by Google CRM like Hubspot/ SalesForce. You will also be using Excel Word Powerpoint Google Drive and email.
- Prior project management experience. Ability to use modern project management tools.
- Experience with at least one of the following: Asana Monday Basecamp Airtable
- Must have experience using customer support tools like Zendesk Freshdesk etc.
- Selfstarter Disciplined and Organized to prepare maintain and update your own project plan tasks and reporting.
- Analytical
- Demonstrated ability to increase customer satisfaction
- Preferred prior experience in sales or a track record of achieving KRAs
- Associate degree or equivalent
excel,project management,upselling,gsuite by google,customer service,skills,customer support tools,basecamp,modern project management tools,google drive,organized,microsoft office suite,software setup,customer satisfaction,word,saas,freshdesk,saas industry experience,onboarding,customer relationship management,project,increase customer satisfaction,email management,zendesk,cross-selling,associate degree,onboarding new customers,asana,self-starter,sales experience,management,monday,customer success,analytical,crm like hubspot/salesforce,increasing customer satisfaction,e-mail,airtable,customer onboarding strategies,software,customer,training,disciplined,sales,account management,customer onboarding,powerpoint,crm like hubspot/ salesforce,software onboarding
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing training and support, and maintaining a strong relationship with our...
-
Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
-
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistWe are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:* Take over customer relationships as soon as sales are closed/contracts...
-
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from the moment sales are...
-
Software Onboarding Specialist
1 week ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers, setting them up for success with our SaaS property management software.Responsibilities:Take...
-
Software Onboarding Specialist
2 days ago
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist - SaaS Industry ExpertJob Summary:Feufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers. This includes coordinating setup requirements, providing...
-
Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist with SaaS Industry ExperienceLocation: RemoteExperience: 2 YearsResponsibilities:Take over customer relationships as soon as sales are closed or contracts are signed.Coordinate setup requirements internally and with the customer.Complete software setup and onboard customers successfully.Provide training to the...
-
Sany, India Feufo Inc Full timeJob Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...
-
Software Onboarding Specialist
7 days ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract renewal.Coordinate...
-
Software Onboarding Specialist
1 week ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing training and support, and maintaining a strong relationship with our...
-
Software Onboarding Specialist
1 week ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from sales to contract...
-
Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
-
Client Onboarding Speacilist Hospitality SaaS
1 month ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
-
Client Onboarding Speacilist Hospitality SaaS
2 weeks ago
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
-
sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
-
Sany, India Feufo Inc Full timeJob Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...
