Software Onboarding Specialist SaaS Property Management
1 week ago
Feufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.
Responsibilities:- Take ownership of customer relationships from the moment sales are closed.
- Coordinate setup requirements internally and with the customer.
- Complete software setup and onboard customers successfully.
- Provide training to customers and hand over to the customer support team for ongoing support.
- Maintain a relationship with customers, briefing them on new features and opportunities for growth.
- Cross-sell and up-sell to customers over time.
- Responsible for contract renewals and ensuring customer satisfaction.
- Own the overall relationship with assigned clients.
- At least 2 years of experience in a customer success or account management role.
- Must have worked in a SaaS company in any role or discipline.
- Must have software setup training and customer onboarding experience.
- Excellent computer skills, including Microsoft Office suite, G Suite by Google, and CRM tools like HubSpot/Salesforce.
- Prior project management experience and ability to use modern project management tools.
- Experience with at least one of the following: Asana, Monday, Basecamp, Airtable.
- Must have experience using customer support tools like Zendesk, Freshdesk, etc.
- Self-starter, disciplined, and organized to prepare, maintain, and update your own project plan, tasks, and reporting.
- Analytical and able to increase customer satisfaction.
- Preferred prior experience in sales or a track record of achieving KRAs.
- Associate degree or equivalent.
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sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing training and support, and maintaining a strong relationship with our...
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Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
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Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistWe are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:* Take over customer relationships as soon as sales are closed/contracts...
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Software Onboarding Specialist
1 week ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers, setting them up for success with our SaaS property management software.Responsibilities:Take...
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Sany, India Feufo Inc Full timeJob Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...
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Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract renewal.Coordinate...
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Software Onboarding Specialist
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Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing training and support, and maintaining a strong relationship with our...
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1 week ago
Sany, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from sales to contract...
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Sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience: 2 YearsResponsibilities and Duties:Take over customer relationship as soon as the sales are closed/ contract is signed.Coordinate setup requirements internally and with the...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
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sany, India Feufo Inc Full timeJob Title: Software Onboarding Specialist Must have SaaS based industry expLocation: Remote. Anywhere in the U.S.A.Travel: 1020% ( Approx. 2 weeks of travel every quarter)Experience : 2 YearsResponsibilities and Duties: Take over customer relationship as soon as the sales are closed/ contract is signed. Coordinate setup requirements internally and with...
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Sany, India Feufo Inc Full timeJob Title:Software Onboarding Specialist Must have SaaS basedindustryexpLocation:Remote. Anywhere in theU.S.A.Travel: 1020%( Approx. 2 weeks of travel everyquarter)Experience:2YearsResponsibilitiesand Duties:Take overcustomer relationship as soon as the sales are closed/ contract issigned.Coordinate setup requirementsinternally and with the...
