Talent Acquisition Lead, Merchant Payments

7 days ago

Bengaluru, India PhonePe Full time

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

Job Objective:

The role is responsible for leading the hiring charter for merchant payments organization. The role holder will have to develop & execute the Talent Acquisition strategy in close partnership with the leadership & HRBP team to ensure that the organization attracts, hires, and retains top talent effectively while contributing to long-term business success.


Role & team:

The role based in our HQ at Bengaluru will lead Hiring for merchant payments org which has a large base of sales employees across levels (7000+ on-roll & 13000+ contractual). 

The role holder will have to lead a team of direct & indirect reports based across the country.

The role provides an excellent opportunity to learn and experience both traditional retail/FMCG & startup ways of working.

We are looking for an enthusiastic person with TA bent of mind to join our ambitious team and help us drive top talent to our company via innovative candidate attraction strategy.

Responsibilities:

- Planning: Develop and implement talent acquisition strategy in line with merchant payments org goals & objectives
- Process Management: oversee end-to-end recruitment process – job postings, sourcing, screening, interviews etc.
 -Drive referral/campus hiring where required including communication/branding strategy across channels.
 -Represent company internally and externally at events with a goal of networking and relationship building with potential candidate communities
 -Proactively seek market intelligence/ latest industry trends to gain competitive advantage in attraction, assessment, and sourcing methodologies
 -Have a strong bias for using data to solve problems, data analytics and reporting
 -Data analysis & reporting: Utilize recruitment metrics & analytics to track performance, identify areas for improvement, and report on key recruitment KPIs.
 -Compliance & Diversity: Ensure compliance with legal & regulatory requirements in recruitment practices, while promoting diversity and inclusion within the hiring process.
- Generate monthly updates for company’s leadership about upcoming talent acquisition initiatives.
- Proactively seek market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies

People Management Responsibilities
- Manage a large team of 10 - direct & indirect combined
- Lead & mentor a team of recruiters & coordinators – ensuring they have the right support & unblock problem statements for them to ensure successful delivery
- Ability to influence, manage and work collaboratively across teams/business and all levels of the organisation
- Experience of managing partners, suppliers and 3rd parties.

Capabilities & Requirements:
- MBA / Post Graduate degree in HR with 10+ years' experience in Talent Acquisition.
- Exposure to bulk hiring / sales hiring is mandatory.
- Exposure to start up environment is an added advantage.
- Experience sourcing from different channels – consultants, job portals, self-sourcing, referrals, etc.
- Understanding and hands on experience with Application tracking system(s).
- Up-date on evolving Talent Acquisition practices.
- Spikes on problem solving, influencing/building consensus, ownership & team mgmt.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment  Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

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