Merchant Payments Talent Acquisition Lead

3 weeks ago

Bengaluru, Karnataka, India PhonePe Full time
About PhonePe Group

PhonePe is India's leading digital payments company with 50 crore registered users and 3.7 crore merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services, insurance, mutual funds, stock broking, and lending. The company has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we strive to create an environment where our employees can thrive and contribute their best work. We empower our people to make decisions, trust them to do the right thing, and provide them with the support they need to succeed. We're passionate about building technology that impacts millions and ideating with some of the best minds in the country. If you're enthusiastic about technology and want to execute on your dreams with purpose and speed, join us.

Job Objective

The role is responsible for developing and executing the hiring charter for the merchant payments organization. The successful candidate will work closely with the leadership and HRBP team to attract, hire, and retain top talent effectively while contributing to the organization's long-term business success.

Role & Team

The role is based in our headquarters at Bengaluru and will lead the hiring process for the merchant payments organization, which has a large base of sales employees across levels (7000+ on-roll & 13000+ contractual). The role holder will also lead a team of direct and indirect reports based across the country. This role provides an excellent opportunity to learn and experience both traditional retail/FMCG and startup ways of working.

Responsibilities

• Develop and implement talent acquisition strategy in line with merchant payments organization goals & objectives
• Oversee end-to-end recruitment process – job postings, sourcing, screening, interviews etc.
• Drive referral/campus hiring where required, including communication/branding strategy across channels.
• Represent the company internally and externally at events with a goal of networking and relationship building with potential candidate communities
• Proactively seek market intelligence/latest industry trends to gain competitive advantage in attraction, assessment, and sourcing methodologies
• Have a strong bias for using data to solve problems, data analytics, and reporting
• Utilize recruitment metrics & analytics to track performance, identify areas for improvement, and report on key recruitment KPIs.
• Ensure compliance with legal & regulatory requirements in recruitment practices, while promoting diversity and inclusion within the hiring process.
• Generate monthly updates for the company's leadership about upcoming talent acquisition initiatives.
• Proactively seek market intelligence to gain competitive advantage in attraction, assessment, and sourcing methodologies

People Management Responsibilities

• Manage a large team of 10 - direct & indirect combined
• Lead & mentor a team of recruiters & coordinators – ensuring they have the right support & unblock problem statements for them to ensure successful delivery
• Ability to influence, manage, and work collaboratively across teams/business and all levels of the organization
• Experience of managing partners, suppliers, and 3rd parties

Capabilities & Requirements

• MBA / Post Graduate degree in HR with 10+ years' experience in Talent Acquisition
• Exposure to bulk hiring/sales hiring is mandatory
• Exposure to start-up environment is an added advantage
• Experience sourcing from different channels – consultants, job portals, self-sourcing, referrals, etc.
• Understanding and hands-on experience with Application Tracking System(s)
• Up-to-date on evolving Talent Acquisition practices
• Spikes on problem-solving, influencing/building consensus, ownership, and team management

PhonePe Full Time Employee Benefits
  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

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