AVP, Team Lead CASA Channel, Consumer Banking Group

5 months ago


Chennai, India DBS Bank Full time

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. 

Job Purpose

To manage the Team of CASA & CEP Personal Bankers in the region who are supposed to acquire CASA Accounts, Salary accounts, Build Balances / TD book and cross sell multiple banking products like Insurance, Gold Loan, Personal Loan, Consumer LAP etc.

Key Accountability

The key accountability of the Regional Liability Head is to build & manage the team of CASA & CEP Personal Bankers in the region to get desired level of productivity per person by overachieving the scorecard parameters. The scorecard parameters are Revenue, Balance build & Number of accounts including Corporate Salary Accounts.

Job Duties and Responsibilities

 Build & run a team of strong CASA & CEP Personal Bankers.  Per person productivity, Per client activation & cross sell.  Acquiring new accounts (Current and Savings) from branch catchment area  Quality sourcing of salary accounts from corporates  Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio.  Participate in corporate induction and migration events around the catchment area  Build strong relationship with internal teams to leverage existing relationships from SME  Conduct low-cost micro marketing activities around catchment areas for lead generations 

Preferred Qualification and Experience

Graduate/post-graduate  4 – 5 years of relevant experience Span of leadership control preferably of over 20-40 resources in the region Experience of doing business in the given region Strong control on Local Language would be preferred

Core Competencies

Sales & Networking Skills. Good Communication & Listening Skills Goal / Target oriented IRDA & AMFI certification is preferred. This is a must post joining. Excellent verbal and written communication skills

Technical Experience and Competencies

Banking knowledge Computer Skills and digital knowledge Good network in the market

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