Customer Support Executive Intern

2 months ago

Chennai, India MTAB Technology Center P Ltd Full time

This is a remote position.

Excited to join the world of customersupport Apply now for the Customer Support Executive position atMTC



Abhyaz is seeking a dedicated Customer SupportExecutive who is passionate about delivering exceptional service.If youre ready to provide topnotch support to our customers andensure their satisfaction then this opportunity is foryou.



Core FunctionalResponsibilities:



Provide excellent customer serviceaddressing inquiries and resolving issuespromptly.



Work with customers to understand theirneeds and recommend the right solutions.



Build strong relationships with customersto enhance their experience.



Greet customers warmly and interact withthem on a daily basis.



Offer assistance and respond to queriesabout products and purchases.



Provide recommendations to customers basedon their requirements.



Promote new products and services tocustomers.



Document customer interactions and updaterecords accordingly.



GeneralResponsibilities:



Improve engagement with customers toenhance their overall experience.



Increase sales by effectively addressingcustomer needs and preferences.



Understand product features andeffectively communicate them tocustomers.



Assist in promotions and createopportunities for customers to explore newofferings.



Collaborate with internal teams to addresscustomer inquiries and resolve issues.



Maintain a strongrelationship with key stakeholders to ensure customer satisfaction.



About AbhyazInternships :



Abhyaz Internships are a 416 weeks remote opportunitydesigned to develop your professional acumen while you work oncritical real time projects. You are expected to spend 25 30 hrs aweek. Our team of mentors and industry professionals guide youthrough every step of the project for you to gain valuable hands onexposure. We publish your work results inyour online portfolio allowing you to strengthen your professionalresume and social media profiles while showcasing your work to bestposition your talents for future opportunities.The outcomes will bebytesized projects that will have to be delivered every week. Youroutcomes will be reviewed and grade by peers and your supervisors.Interns who excel in their project may be offered a guidance andsupport to secure placements within reputablecompanies.



Hiring Process:


Steps Process Timeline

Step1 Job Postings on our Career pageFriday

Step 2Call for Registration and EnrolmentFriday

Step 3Completing Portfolio Submissions NextThursday

Step4 Evaluation Process ends on Abhyaz platform NextThursday

Step5 Interview & Job offerFriday

Step 6Onboard Accept our Job Offer and onboardMonday

Dofollow us on Linkedin / Twitter / YouTube



Requirements

Qualification:

Bachelors degreepreferred.

Excellent communication skillsboth verbal and written.

Strong problemsolvingabilities and a customerfocusedmindset.

Ability to multitask andprioritize tasks effectively.

Proficiency in using customersupport software and Microsoft Officesuite.

Willingness to learn and adaptto new technologies andprocesses.

Ability to work well in a teamand independently.

Empathetic and patientattitude towards customers concerns andinquiries.


About Abhyaz:

Abhyaz offers diverseinternship opportunities across various job roles enablingindividuals to gain practical experience and develop careerrelevantskills. Through evaluations and onboarding courses Abhyazidentifies and selects talent ensuring interns are equipped forworkplace success. Operating in two main business verticals MTC(Digital Transformation) and CNCTrain (SMART Manufacturing) internsgain exposure to cuttingedge technologies and industry practices.Abhyaz fosters a symbiotic relationship between talent and industryenhancing recruitment success by providing skilled interns topartner organizations. Interns work on impactful projectscontributing to partner organizations success and growth. Engagingwith a diverse community of students job seekers professionals andindustry partners Abhyaz creates a vibrant ecosystem for talentdevelopment. Explore opportunities at.


Benefits


LearnOnDemand SaaS Tools: Gain handson experience with industrystandardtools like Moodle and Zoho One enhancing your techskills.

·OutoftheBoxWork: Engage in innovative projects that go beyond your primary jobrole broadening your skillset.

·RemoteOpportunities: Enjoy the flexibility of working from anywheremaking it convenient to balance othercommitments.

·DiverseProject Experience: Work on internal projects as well as realclient assignments providing a wellrounded professionalexperience.

·OnlinePortfolio Building: Develop a strong online portfolio showcasingyour work which can be invaluable for future jobapplications.

·FlexibleTiming: Benefit from flexible working hours allowing you to manageyour time effectively and maintain a healthy worklifebalance.

*Terms& Conditionsapply

Ifyoure passionate about HR and ready to learn apply now for the HRRecruiter Internship at Abhyaz fromMTC




Bachelor's degree in Marketing, Communications, or related field.Proven experience in social media marketing, with a strongportfolio showcasing successful campaigns. Deep understanding ofsocial media platforms, algorithms, and best practices. Excellentwritten and verbal communication skills, with the ability to createcompelling content and engage with audiences. Strong analyticalskills, with the ability to interpret data and metrics to informdecision-making. Creative thinking and problem-solving abilities,with a passion for innovation and experimentation. AdditionalRequirements: Proficiency in social media management tools andanalytics platforms. Ability to multitask and manage multiplesocial media accounts and campaigns simultaneously. Detail-orientedwith a keen eye for aesthetics and brand consistency. Passion forstaying updated on the latest trends and developments in socialmedia marketing. About Abhyaz: Abhyaz: Leading Talent Managementand Internship Platform Abhyaz Form MTAB Technology Center p. ltd,is a premier talent management platform offering internships across150+ job roles, encompassing both engineering fields andnon-engineering disciplines like data science, marketing, HR,finance, and operations. With over 100,000 applicants and more than3,000 remote interns, Abhyaz boasts an impressive 80% placementrate, highlighting its effectiveness in preparing interns for thejob market. Remote Internship Excellence Abhyaz promotes a remoteworking culture, utilizing Moodle and Zoho One tools to facilitateseamless communication and project management. Moodle provides acomprehensive learning management system for course materials andassignments, while Zoho One streamlines collaboration and taskmanagement. Business Solutions The platform offers businesssolutions to manage training operations and remote internshipsefficiently. By integrating Moodle and Zoho One, Abhyaz ensuressmooth training processes and productive remote work environments.Exclusive Talent Pool Abhyaz features an exclusive talent poolprogram that simplifies recruitment by connecting employers with acurated selection of skilled professionals, ensuring a streamlinedhiring process. Educational Collaborations Abhyaz partners witheducational institutions to deliver dynamic programs that enhanceskill development through practical applications.

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