Key Account Manager
1 month ago
Relocation Assistance Offered Within Country
Job Number #163901 - Mumbai, Maharashtra, India
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
About Us
Would you like to be part of a team that is building a future to smile about? What about having the opportunity to collaborate with teams across the world, full of stimulating discussions, and making impactful contributions?
If this is how you see your career, Colgate is the place to be
Our dependable household brands, dedicated employees, and sustainability commitments make us passionate about building a future to smile about for our employees, consumers, and surrounding communities. We, at Colgate, take immense pride in our brand which fuels our workplace to encourage innovative thinking, champion experimentation, promote authenticity and thus contribute to our enduring success.
If you want to work for a company that lives by their values, then give your career a reason to smile...every single day
What is the purpose of this role?
As part of the eComm Key Account Management team you will engage and build strong business relationships with Key Customers to deliver on business objectives. You will build and execute strategic plans, build and maintain relationships with customers, drive execution excellence, analyze market trends, and contribute to the achievement of net sales, margins and growth targets. You will also independently lead the business planning and delivery of select accounts assigned directly to you.
What would be the responsibilities for this role?
Business Planning and Delivery
● Planning, Implementing the identified 6P Strategy with the customers
● Deliver higher share than offline for all our categories
● Driving data based decision making by analyzing sales trends and key metrics
● Engaging with Brand and Digital teams to integrate and implement the brand strategies online
● Continually exploring potential business opportunities and staying up to date on ever evolving platform and channel trends
Customer Engagement
● Continuous engagement with all customers, driving JBP and supporting T2T engagement with them
● Onboarding of new customer accounts
Operational Efficiencies
● Customer-level Commercial Business Planning(CBP) to ensure stock planning is done
● Engaging with Field / operations team to ensure smooth delivery of business ● Working with CS&L for transition to Direct and managing Direct deliveries
● Managing Customer Claims and processing them in timely manner Independent account handling
● Planning Customer level spends and ensuring P&L at customer level is maintained
● Achieve customer-level and category-level sales values to deliver the target Net Sales for the year
● Planning and implementing the 6P Strategy with the customers
What are the competencies and experiences required for this role?
● Business Planning
● Influencing and Negotiation
● Presentation and Communication skills
● Consumer Customer Orientation
● Commercial Excellence
● Entrepreneurial mindset
● Data based decision making
Education:
4-6 years of overall experience including 2+ years of experience in sales
Strong understanding of ecomm channel
MBA degree
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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