Executive - Customer Delight

OverviewCustomer Relationship Management and ServiceBusiness Vertical ResidentialReports To Customer Delight OwnerJob Type Individual ContributorTeam Size Depends on the project team sizeBase Location Pune – Maharashtra (Work From Office)EligibilityCriteriaEducation Min: Graduate (MBA degree holders preferred)RelevantProfessionalExperienceMin: 0 year Max:...

**Location: Kormangala, Bengaluru (In-Office)** **About the job** **Eligibility**: 2020 (or) 2021 (or) 2022 (or) 2023 graduates with 1-3 years of experience working into customer-related domains **Key responsibilities**: 2. Resolve customer issues in a timely and efficient manner 3. Provide support for our products 4. Work with other members of the team...

Company OverviewDelight Living Spaces is a team of passionate people working towards building a promising brand for real estate and development projects in South India. We strive to provide quality living spaces that meet the needs and aspirations of our customers. With our strong focus on innovation and customer satisfaction, we are committed to delivering...

An inbound customer support service of BPO directly addresses this issue by providing customized services, such as inquiry handling, technical support, phone answering, customer surveys, and medical answering services. **Salary**: ₹15,000.00 - ₹20,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

Company OverviewDelight Living Spaces is a division of Delight Properties, a passionate team dedicated to building a promising brand for real estate and development projects in South India. With a focus on quality, innovation, and customer satisfaction, we strive to create exceptional living spaces for our customers.Job OverviewWe are seeking a Tele Caller...

Handling grievances and customer escalations, understand their problems and getting them solved. - Insights and Analysis: Use tools to analyse customer data and provide insights on grievance response times, trends, requirements etc. - Cross-team Interactions: Interact with the concerned teams to ensure all grievances are addressed within SLAs, and future...

Internship - Bangalore, Karnataka - Posted: April 6, 2023 **Responsibilities**: - Call Handling from Customers and resolve the issues. - Supporting the Query and doing the needful. - Lead Generation - Proactive work to be done. **Skills Required**: - Excellent communication skills in English and Telugu - Prefer proficiency in Hindi and Kannada. - Must be...

Customer Success Executive will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management - Job responsibilities include but are not limited to: - Leverage product expertise and technical knowledge to delight customers. - Work closely with Engineering and Product and Customer Success teams to...

Head - Customer Experience & DelightAbout the Company:One of the most profitable digital fintech companies in Bengaluru with an RBI-registered NBFC license. They have a product suite across personal loans, business loans, education loans, travel loans, 2W loans and wedding loans. They have more than 400 employees and an AUM of INR 1000cr to INR 2500cr.About...

Head - Customer Experience & DelightAbout the Company:One of the most profitable digital fintech companies in Bengaluru with an RBI-registered NBFC license. They have a product suite across personal loans, business loans, education loans, travel loans, 2W loans and wedding loans. They have more than 400 employees and an AUM of INR 1000cr to INR 2500cr.About...

**COMPANY VISION**: We are making finance simple. For millions in India. Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Ensure that our customers remain delighted with our product and service and that our customer retention and repeat purchase rates stay high and continue to grow. - Play a vital role in feeding back what the customers are saying to all areas of the business including operations, tech, brand & marketing. - Take responsibility for some operational processes...

**Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

Job Purpose Customer Engagement/Service which includes Customer related queries like Holiday Planning, Queries/Complaints pertaining to membership are addressed and resolved within SLA for member delightKey Areas of Responsibility 1. Revenue Assurance through Customer Delight: Objection Handling pertaining to Product or Services by explaining advantages of...

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity...

**Roles & Responsibilities**: - Customer Onboarding: As part of the onboarding, you will be responsible for ensuring adherence to project plans and delivering customer delight. - Product Implementation: Discover all the requirements for new customers, establish the success criteria for implementations and drive the project to completion. - Handle...

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity...

**Customer Success Executive** **Company Vision**: We are making finance simple for millions in India. Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle...

**Customer relationship and Support** - Convert leads and enquiries to sales and new customer acquisition. - Manage and respond on a timely manner to customer calls and queries related to pre sales and sales. Engage with customers, help them to make an informed decision: - Communicate advantages of products to customers and enable them to purchase. -...