Customer Relationship Executive
3 weeks ago
**Customer relationship and Support**
- Convert leads and enquiries to sales and new customer acquisition.
- Manage and respond on a timely manner to customer calls and queries related to pre
sales and sales. Engage with customers, help them to make an informed decision:
- Communicate advantages of products to customers and enable them to purchase.
- Support customers to place order offline wherever there is a need.
- Keep customers updated on new products, products in stock, events etc.
- Gather customer feedback of experience and rating in Google and Zishta website.
- Implement ideas for presales and sales and provide with 5 star customer experience
and delight.
- Handle customer issues efficiently and provide solution to customer in coordination
with stakeholders in the most efficient and effective manner.
- Engage and convert enquiry to order / sales.
**Qualification**:Basic qualification required is any degree. MBA, Mass communication
would be an added advantage.
To have strong communication skills.
Must have excellent fluency in spoken and written English.
Additionally, comfort of having a reasonable conversation in any 1 or 2 southern languages & Hindi would be helpful.
To have maturity, patience & empathy towards customers while discussing with them on their requirements.
Should be a fast learner, have the drive to achieve and to be highly motivated.
**Experience : 2 +Yrs**
**Salary : As per the industry standards**
**Location : Bangalore**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,772.22 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 2 years (required)
- Customer service: 2 years (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 9900723661
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