Relationship Manager

3 weeks ago


Rajkot, India Tata AIA Life Insurance Full time

Job Description

A Position Overview

Position Title

Training Manager

Department

Agency Sales Training / Distribution Training

Level/ Band

301 - Assistant Manager

Role Summary :

Conducts training as per the defined levels by the assigned channel.manages and develops BAM/BM/Leader/Agents and executes training schedules for the assigned locations.

B Organizational Relationships

Reports To

Cluster Training Manager/r Training Manager

Supervises

Indirect: IRDA Training Institutes in the zone

C Job Dimensions

Geographic Area Covered

Stakeholders Internal

Agency Managers ,Branch Managers, Leader & Agents

External

IRDA Training Institutes , Suppliers

D Key Result Areas

Organization process

Key contributions

Critical Responsibilities

·Training as per assigned Channel

øAgency:

øBAM/BM

øPBA & BA

øNew License Agent/Premier Agent/Advisor

øManage the local training resources, training & Choreography schedule

Primary Responsibilities

·Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.

·Delivering IRDA refresher Training with minimum 90% Pass%

·To announce monthly training & Choreography schedules by the 1st of every month

·Execute/Support in branch Choreography(Morning huddle/Graduation day/Monthly training etc)

·To ensure training records are maintained and updated regularly.

Risk

·Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required

Technical

§Training Skills and workshop delivery skill

§Product knowledge

§MS Excel/Power point

§Digital Skill

§Virtual Session

Behavioral

§Facilitation skill

§Team Management

§Leadership skills

§Communication skills

§Trainer observation skills

§Strategic Thinking

§Adaptability

Essential

Desired

Facilitation Skill

·

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

F Incumbent Characteristics

Essential

Desired

Qualification

§Graduation

AIII/ FIII most preferred for IRDA trainers profile.

Even Licentiate Pass of III also to be given preference.

Insurance qualification like LOMA etc. to be preferred.

Facilitation skill certification will be an added advantage

Experience

6 to 10 years of Sales/Training Experience

3 to 4 years of Training/Sales experience

Experience in Financial / Insurance sector desirable



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