Production Support Engineer

5 months ago


Bengaluru, India PayU Full time


Job Responsibilities •

Strong Unix / Linux & Windows based O/S experience. Should possess strong debugging / troubleshooting skills in production environment. Should have the capability to identify root cause during production issues & publish RCA’s. Ability to do scripting (Shell, Perl, Python, SQL etc.) Should have worked in DevOps environment – knowledge on Jenkins and Ansible. Knowledge on Nginx, Jboss, Dropwizard, Wildfly, Soap & Rest services is an added advantage. Should have worked on production deployments. Should have good knowledge on deployment automation. Familiarity with programming languages (Java, J2EE, C++, C etc.) a Naspers PayU fintech company Strong understanding of support - tickets, monitoring, processes and metrics. Excellent verbal & written communication skills. A passion towards problem-solving. Strong decision-making ability. Must be able to think proactively, excellent follow-through and attention to details. Willing to work in 24x7 support shifts (on rotation basis). Knowledge on distributed applications/enterprise applications is plus Education: Technical background (BS/MS in Computer Science/Engineering or related discipline/experience. Experience: 1 to 4years of experience in Production Support & Deployment process. Communication Skills: Excellent listening, writing skills and strong technical competency are essential



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