Product Support Engineer
1 month ago
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive initiative-taking service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of impressive, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
As a Product Support Engineer in Acqueon, you will need….
- Understand omni channel communication technologies and their role in the contact center- 2+ Years of experience as a product support engineer.- Good listening and comprehension skills.- Quick on your feet while consultatively working with the end customer to implement the solution- A natural ability to dig in and resolve technical issues in structured manner- Have a commitment to excellence in taking care of our customers and expect the same from others- Windows operating systems, MS SQL, IIS,- Hands-on experience on Log analysis, troubleshooting- Familiarity with IP Networking, SQL, and Rest APIs, Linux- Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys- Previous experience with outbound contact center products is a plus
Key Skills:
Contact Center, SQL, AWS, Linux, Nginx, Redis
-
Product Support Engineer
2 weeks ago
Bengaluru, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing.You will provide Support via Channels such as Email, Chat & Social Media...
-
Product support engineer
2 weeks ago
Bengaluru, India Tripgain Travel And Expense Management Solutions Full timeAs a Product Support Engineer at Trip Gain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing.You will provide Support via Channels such as Email, Chat & Social Media...
-
Product Support Engineer
2 weeks ago
Bengaluru, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social Media...
-
Product Support Engineer
2 weeks ago
Bengaluru, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social Media...
-
Product Support Engineer
2 weeks ago
Bengaluru, India Tripgain Travel and Expense Management Solutions Full timeAs a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social Media...
-
Product Support Engineer
3 months ago
Bengaluru, India Stack Wealth Full timeCompany DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...
-
Product support engineer
1 week ago
Bengaluru, India ExpEDIum Full timeSummary : As a Production Support Engineer you will be required to learn i Tech’s exp EDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future.This position requires well rounded product support experience of 2 to 4 years. Further...
-
Product Support Engineer
3 months ago
Bengaluru, India Stack Wealth Full timeCompany DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...
-
Product Support Engineer
3 months ago
Bengaluru, India Stack Wealth Full timeCompany DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...
-
Product Support Engineer
3 months ago
Bengaluru, India Stack Wealth Full timeCompany Description Stack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...
-
Product Support Engineer
4 months ago
Bengaluru, India expEDIum Full timeSummary: As a Production Support Engineer you will be required to learn iTech’s expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future.This position requires well rounded product support experience of 2 to 4 years. Further it...
-
Product Support Engineer
4 months ago
Bengaluru, India expEDIum Full timeSummary : As a Production Support Engineer you will be required to learn iTech’s expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future. This position requires well rounded product support experience of 2 to 4 years. Further...
-
Product Support Engineer
4 months ago
Bengaluru, India expEDIum Full timeSummary: As a Production Support Engineer you will be required to learn iTech’s expEDIum Suite of healthcare products within a reasonable period. Support is provided using email and online web tools at this time and possibly using online chat and phone in the future.This position requires well rounded product support experience of 2 to 4 years. Further it...
-
Product Support Engineer
3 months ago
Bengaluru, India SmartBear Full timeAt SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe,...
-
Product Support Engineer
3 months ago
Bengaluru, India Acqueon Full timeWho we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Production Support Engineer
5 months ago
Bengaluru, India PayU Full timeJob Responsibilities • Strong Unix / Linux & Windows based O/S experience. Should possess strong debugging / troubleshooting skills in production environment. Should have the capability to identify root cause during production issues & publish RCA’s. Ability to do scripting (Shell, Perl, Python, SQL etc.) Should have worked in DevOps...
-
Product Support Engineer
5 months ago
Bengaluru, India SmartBear Full timeAt SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe,...
-
Senior Product Support Engineer
1 month ago
Bengaluru, India Acqueon Full timeWho we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Senior product support engineer
1 month ago
Bengaluru, India Acqueon Full timeWho we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Production Support Engineer
4 months ago
Bengaluru, India The Nielsen Company Full timeAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...