Guest Service Associate
4 weeks ago
- Responsible for dailyadministration meeting and greeting dealing with guests queries andcomplaints and booking rooms. visitors
- Maintainhigh standards of customer services at the Reception desk so thatcustomers expectations are consistentlyexceeded.
- Motivate and develop Reception teamto ensure smooth functioning of the department and promoteteamwork.
- Provide effective support to the teamto enable them to provide effective and efficientservices.
- Respond to customer queries byresolving issues in a timely and efficient manner to ensurecustomer satisfaction.
- Ensure quality andappropriateness of customer serviceprovided.
- To maintain Front Office log book andshift reports.
- Respond to inquiries and resolveproblems in an effective manner.
- Ensure allguests receive a swift smooth professional and friendly check inand check out
- Ensure quality in all aspects ofthejob.
Qualifications:
- Excellentcommunication skills with strong customer serviceorientation
- Ability to multitask prioritize andsolve problems in a fastpacedenvironment
- Proficiency in basic computerskills; quick learner of hotel managementsoftware
- High school diploma or equivalentrequired
- Flexibility to work various shiftsincluding nights weekends and holidays
- Strongattention to detail and organizationalskills
- Previous hospitality or customer serviceexperience preferred
- Multilingual abilitiesvalued especially languages common among internationalguests
RemoteWork :
No
EmploymentType :
Fulltime
-
Guest Service Associate
1 month ago
Vadodara, India AccorHotel Full timeJob DescriptionAs a Housekeeping Associate , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.Take initiative to add a personalized experience for the guestTake ownership of guests’ privacy and belongings, while ensuring exceptional...
-
Guest Service Associate
4 weeks ago
Vadodara, India AccorHotel Full timeAs a Housekeeping Associate youwill take ownership of guest rooms ensuring that our guests areprovided with a clean comfortable space and be a part of creating amemorable experience for them.Take initiativeto add a personalized experience for theguestTake ownership of guests privacy andbelongings while ensuring exceptionalservice.Establish and maintain...
-
Guest Service Associate
1 month ago
Vadodara, Gujarat, India AccorHotel Full time**Company Description** Grand Mercure Vadodara Surya Palace**, a premier hotel boasting **146 **luxurious rooms and a prime location at the heart of city. **Grand Mercure Vadodara Surya Palace** is Accor's first luxury business hotel in the heart of Vadodara. The hotel boasts of the largest number of rooms and flexible banquet space of up to 19,000 sq. ft....
-
Guest Service Associate
4 weeks ago
Vadodara, India AccorHotel Full timeOperationalToprovide courteous professional efficient and flexible service atall times.To perform all duties and tasks inthe assigned place of workTo be entirelyflexible and adapt to rotate within the different sub departmentsof the Food & Beverage division or any other department ofthe hotel as assigned.To be fully conversantwith all services and facilities...
-
Guest Service Associate
1 month ago
Vadodara, India AccorHotel Full timeJob DescriptionOperationalTo provide courteous, professional, efficient and flexible service at all times.To perform all duties and tasks in the assigned place of workTo be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned.To be fully conversant with all...
-
Guest Service Associate
1 month ago
Vadodara, India AccorHotel Full timeJob DescriptionResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of the department...
-
Guest Service Representative
4 months ago
Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full timeGreet and welcome guests upon arrival with a friendly and professional demeanor. - Assist guests with seating arrangements and provide menus. - Address and resolve guest inquiries, concerns, and complaints promptly and effectively. - Take accurate food and beverage orders from guests and relay them to the kitchen staff. - Provide recommendations and answer...
-
Guest Service Associate
1 month ago
Vadodara, Gujarat, India AccorHotel Full time**Company Description** Grand Mercure Vadodara Surya Palace**, a premier hotel boasting **146 **luxurious rooms and a prime location at the heart of city. **Grand Mercure Vadodara Surya Palace** is Accor's first luxury business hotel in the heart of Vadodara. The hotel boasts of the largest number of rooms and flexible banquet space of up to 19,000 sq. ft....
-
Guest Service Associate
1 month ago
Vadodara, Gujarat, India AccorHotel Full time**Company Description** Grand Mercure Vadodara Surya Palace**, a premier hotel boasting **146 **luxurious rooms and a prime location at the heart of city. **Grand Mercure Vadodara Surya Palace** is Accor's first luxury business hotel in the heart of Vadodara. The hotel boasts of the largest number of rooms and flexible banquet space of up to 19,000 sq. ft....
-
F&b Service Associate
3 months ago
Sayajigunj, Vadodara, Gujarat, India The Fern Residency, Vadodara Full timePosition Title: Guest Services Associate (GSA) Department: Food & Beverage Service Location: [The Fern Residency], [Vadodara] Reports To: Food & Beverage Manager / Supervisor /Part-timeJob Summary: The Guest Services Associate (GSA) in the Food & Beverage (FNB) Service department is responsible for providing excellent customer service to all guests,...
-
F&b Service Associate
6 months ago
Sayajigunj, Vadodara, Gujarat, India The Fern Residency, Vadodara Full timePosition Title: Guest Services Associate (GSA) Department: Food & Beverage Service Location: [The Fern Residency], [Vadodara] Reports To: Food & Beverage Manager / Supervisor /Part-timeJob Summary: The Guest Services Associate (GSA) in the Food & Beverage (FNB) Service department is responsible for providing excellent customer service to all guests,...
-
Guest Services Representative
6 months ago
Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full time**Job description** Guest Relation Officer Responsibilities - Welcoming guest with warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Promote services and provide information about Sweets, Snacks and Restaurant menu items. - Address customer complaints and, if necessary, escalate and maintain Log information...
-
Guest Service Representative
6 months ago
Makarpura, Vadodara, Gujarat, India HanuRam Foods Pvt Ltd Full timeWe are currently seeking for passionate and dynamic guest focused Sweet, Namkeen, Food & Beverage Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a GSA - Food & Beverage, you are responsible to implement all sales activities and maximize business...
-
Hospitality Service Expert
4 weeks ago
Vadodara, Gujarat, India AccorHotel Full timeJob Overview:As a Guest Service Associate at AccorHotel, you will be responsible for delivering exceptional customer experiences and ensuring seamless day-to-day operations in our front office. This role requires a strong commitment to providing top-notch service, resolving guest queries efficiently, and promoting a positive work environment.About the...
-
Housekeeping Associate
6 months ago
Sayajigunj, Vadodara, Gujarat, India The Fern Residency, Vadodara Full timePosition**:Housekeeping Guest Service Associate (GSA)** Department: Housekeeping Reports to: Housekeeping Manager Location**:[The Fern Residency], [Vadodara]** Job Summary: The Housekeeping Guest Service Associate (GSA) plays a crucial role in ensuring the cleanliness, orderliness, and overall guest satisfaction within the hotel. The GSA is responsible...
-
Guest Experience Expert
4 months ago
Alkapuri, Vadodara, Gujarat, India Marriott International, Inc Full time**Job Number** 24147187 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...
-
Front Office Associate
6 months ago
Vadodara, Gujarat, India Tarasuns, A unit of Shree Ram Krupa Enterprise Full timeDuring the pre-launch and launch phase of the hotel, he/she will help in establishing and implementing procedures and service standards as defined by the company. The objective is to ensure a smooth transition from the project phase to a fully functioning hotel, which will require the individual to implement systems set-up for the Front Office. The...
-
Front Office Associate
2 weeks ago
Vadodara, Gujarat, India Tarasuns, A unit of Shree Ram Krupa Enterprise Full timeDuring the pre-launch and launch phase of the hotel, he/she will help in establishing and implementing procedures and service standards as defined by the company. The objective is to ensure a smooth transition from the project phase to a fully functioning hotel, which will require the individual to implement systems set-up for the Front Office. The...
-
Guest Relationship Executive
6 months ago
New Alkapuri, Vadodara, Gujarat, India Black Bunny Full timeAs a Guest Relationship Executive in an amusement centre, your primary role is to upscale and promote sales providing exceptional customer service and building positive relationships with visitors and guests. You will be responsible for ensuring that customers feel welcome, valued, and appreciated throughout their visit to the centre. Some of the key...
-
F&b Service Expert
6 months ago
Alkapuri, Vadodara, Gujarat, India Marriott International, Inc Full time**Additional Information** F & B Associate **Job Number** 24076999 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Vadodara, RC Dutt Road, Vadodara, Alkapuri, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting...