Business Capability Manager

19 hours ago

Mumbai, Maharashtra, India Randstad Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Business Capability Manager

Location: Mumbai

Experience Required: 5+ Years

Reports To: Business Capabilities Head

Subordinates: Business Capabilities Leads, Managers, Heads

Position Overview

The Business Capability Manager is responsible for developing and implementing sales and soft skills training programs to enhance the professional capabilities, product knowledge, and performance of employees. This role acts as a strategic business partner, ensuring continuous evolution of skills aligned with organizational goals and business objectives.

Key Responsibilities

1. Training and Development

  • Deliver onboarding programs (including digital and pre-induction assignments) and monitor e-learning progress.
  • Conduct on-the-job and post-induction training in collaboration with Regional and Zonal Managers, focusing on scientific product knowledge.
  • Develop therapy-specific e-learning modules using tools like Articulate 360.
  • Conduct periodic product and skill-based classroom training, mock role plays, and simulation-based exercises.
  • Provide structured field coaching to enhance performance and learning outcomes.
  • Align training priorities based on feedback from business leaders, probation assessments, and key performance indicators (KPIs).

2. Stakeholder Collaboration

  • Partner with Sales and Medical Affairs teams to align training content with product positioning, objection handling, and treatment protocols.
  • Collaborate with central learning teams to co-facilitate advanced capability development programs.
  • Coordinate with Regional Managers, Sales Managers, and HR to assess and address training needs for employees across therapy areas, including Oncology.

3. Performance Monitoring

  • Track progress through assessments, quizzes, and coaching logs.
  • Conduct therapy-specific evaluations such as knowledge assessments and skill simulations.
  • Adapt training plans based on Training Needs Analysis (TNA) and field performance insights.

4. Other Responsibilities

  • Allocate approximately 10 days per month for fieldwork and 10 days for classroom/training activities.
  • Maintain confidentiality, professionalism, and organizational integrity in all interactions.
  • Undertake additional assignments as required by management.

Profile Requirements

Education:

  • Graduate in Life Sciences or Pharmacy (MBA in HR preferred).

Experience:

  • Minimum 5 years of experience in Sales Training, Capability Development, or a related function within the pharmaceutical or healthcare industry.
  • Proven experience in high-science domains such as Oncology or Specialty Care.

Key Skills & Attributes:

  • Excellent communication, facilitation, and presentation skills.
  • Strong understanding of scientific and clinical detailing.
  • Creative, adaptive, and learner-focused approach to training.
  • Collaborative mindset with strong analytical and problem-solving abilities.
  • High energy, confidence, and ability to engage cross-functional teams effectively.

  • Business Capabilities Manager- CMVD

    20 hours ago

    Mumbai, Maharashtra, India Domnic Lewis Pvt. Ltd Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Role PurposeDrive capability development for the CVMD division by delivering impactful training programs, equipping field teams and cross-functional stakeholders with scientific knowledge, commercial excellence skills, and behavioral competencies required to achieve business objectives.Key ResponsibilitiesTraining & Capability DevelopmentDesign and deliver...

  • Business Intelligence Manager

    2 weeks ago

    Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job descriptionWe have a vacancy with below details,Role : Business intelligence managerExperience -5-10Notice Period : Immediate Joiners to 60 daysInterview Mode : virtualWork Mode :WF0shift time : rotational shiftRole & responsibilitiesleading the development and implementation of data analysis solutions focused on financial data. 1) Develop and execute a...

  • SAP P2P Capability Lead

    2 weeks ago

    Mumbai, Maharashtra, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Location: Bangalore/MumbaiGrade: E1/E2Job DescriptionThe OpportunityWe are looking at SAP Procure to Pay Capability lead with experience in building capabilities on the newer technology within SAP scope. Minimum Experience of 5 years in leading the SAP Procure to Pay capability is must.Our Ideal CandidateSpearhead the strategic roadmap and annual competency...

  • Business Management

    3 days ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Organization DescriptionThe role is part of the Finance & Business Management (F&BM) team supporting Consumer and Community Banking (CCB) PXT Organization. F&BM team drives business management, financial analysis, vendor management, strategy, program management, training and internal communications for CCB PXT organization teams across Mumbai, Hyderabad and...

  • SAP OTC Capability Lead

    19 hours ago

    Mumbai, Maharashtra, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: Bangalore/MumbaiGrade: E1/E2OpportunityShortly, looking at SAP Order to Cash competency lead with experience building capabilities on the newer technology within SAP scope. Minimum Experience of 5 years in leading the SAP Order to Cash Capability is must.Our IdealCandidate20 years of overall experience and 15 years of experience in SAP Order to...

  • D&T Analyst I – Product Information Capabilities

    6 days ago

    Mumbai, Maharashtra, India General Mills Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...

  • D&T Analyst II – Product Information Capabilities

    6 days ago

    Mumbai, Maharashtra, India General Mills Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...

  • Business Management

    17 hours ago

    Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    You are a strategic thinker passionate about driving solutions in Business Management. You have found the right team.As a Business Management Analyst within the Business Management team, you will optimize business performance by promoting key initiatives and acting as a trusted advisor to Business/Group Heads. You will be responsible for identifying,...

  • Business Development Manager

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Ikon Business Solution Full time

    Job Summary:We are seeking a dynamic and driven Business Development Manager – Sales (Field) to expand our customer base and increase revenue. This role involves identifying new sales opportunities, meeting clients on-site, presenting products/services, and closing deals. The ideal candidate will have excellent interpersonal skills and a strong background...

  • D&T Analyst II – Product Information Capabilities

    2 weeks ago

    Mumbai, Maharashtra, India General Mills Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    :India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...