Business Capabilities Manager- CMVD

16 hours ago

Mumbai, Maharashtra, India Domnic Lewis Pvt. Ltd Full time
Role Purpose

Drive capability development for the CVMD division by delivering impactful training programs, equipping field teams and cross-functional stakeholders with scientific knowledge, commercial excellence skills, and behavioral competencies required to achieve business objectives.

Key Responsibilities

Training & Capability Development

  • Design and deliver therapy-specific learning modules and soft-skills training for CVMD field teams and cross-functional teams
  • Conduct onboarding, on-the-job training, and post-training assessments to ensure effective knowledge transfer
  • Facilitate field coaching, role-plays, and simulations focused on CVMD therapy areas, scientific detailing, and customer engagement
  • Develop e-learning modules and learning assignments in collaboration with internal trainers and subject-matter experts

Business Partnering

  • Work closely with Sales, Medical Affairs, Marketing, and HR to align training needs with business priorities
  • Support performance improvement initiatives through TNA (Training Needs Analysis) and targeted interventions
  • Collaborate with regional leaders to track capability building and field execution

Performance & Execution

  • Monitor training effectiveness using structured evaluation tools, quizzes, and coaching logs
  • Ensure continuous upskilling in CVMD therapy knowledge, objection handling, and patient pathway understanding
  • Allocate ~50% time to field coaching and ~50% to classroom, virtual training, and content development
Qualifications
  • Graduate in Life Sciences/Pharmacy (MBA preferred)
  • 5-10 years of experience in training, capability building, or sales/medical affairs within CVMD or high-science therapy areas
  • Strong communication, scientific acumen, and coaching skills
Key Attributes
  • Passion for capability building and scientific excellence
  • Strong stakeholder collaboration and influencing skills
  • Creative, agile, and learner-centric approach
  • Ability to execute with high standards of professionalism and confidentiality

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