Customer Service

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...

About the JobAt Coats, we are a world leader in thread manufacturing and structural components for apparel and footwear. We also pioneer innovative performance materials that cater to various product needs.Our trusted clients across the globe rely on us to deliver crucial, inventive, and sustainable solutions. We offer value-added products including apparel,...

Job Title: Customer Service and Customer AdvisorLocation: MumbaiDepartment Customer Service & SalesReporting to: Customer Service ManagerEmployment: Full / Part time, permanentPlease apply via the given application link - Primary Job PurposeWere looking for someone who lives and breathes customer care but also has the drive to spot opportunities and help our...

Job DescriptionCustomer Service Manager - Support Services-Customer Service Job RoleEnd to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.Preparing weekly ,Fortnight and Monthly MISComplaint analysis to identify major areas of...

About The Role  Customer Service Manager - Support Services-Customer Service  Job Role  End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...

We are hiring for the role of Customer Service Executive (Voice, Chat & Email) for an Australian apparel brand.Job Requisites:Role: Executive Customer ManagementDomain: RetailRegion: AustraliaShift Timing: Between 4:30 AM to 10:00 PM IST (9-hour rotational shift; night shift flexibility required)Mode: HybridLocation: Vikhroli, MumbaiQualification: Graduate...

Job DescriptionKey Responsibilities:- Answer customer inquiries regarding products, services, or policies via phone, email, or chat.- Resolve customer complaints and issues in a timely and effective manner.- Provide product or service information, helping customers make informed decisions.- Process orders, returns, and exchanges, ensuring accuracy and...

Job description Job Description -  Job Title: Customer Service  Location: Vikhroli,West Mumbai  Job Type: Full-time Salary - 15000 to 18000  Job Summary: We are seeking a highly skilled Customer Feedback Specialist to join our team. As a Customer Feedback Specialist, you will be responsible for collecting, analyzing, and interpreting customer...