Service Delivery

11 hours ago

Ghaziabad, Uttar Pradesh, India Blue Star Limited Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Description

Key Skill-set/ Competencies Job Description


Knowledge of products (UCPG)

Technical knowledge about Service offerings and Channel Management

Vendor & business associates/ Dealer management

Knowledge of Revenue Generation (AMC, Spare parts)

Excellent Communication & Presentation skills

Interpersonal and negotiation Skills


Job Description:-

Regular review of open complaints and ensure response time and its closure as per SLAs


Achieve Revenue generation targets.

Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.

Maintain Customer i-base hygiene and regularly update end user data in system

To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.

Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settlement.

Competitors and market feedback on time to HQ.

System and process implementation at all channel partners


Short Info

Posted: 4 day(s) ago

Location: Ghaziabad

Qualifications: B.E/B.Tech & Diploma

Experience: 8 Years - 0 Months To 12 Years - 0 Months

  • Customer Service

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Circusinc private limited Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Key ResponsibilitiesAct as the primary point of contact for clients, ensuring smooth communication and excellent customer service.Build and maintain long-term client relationships by understanding needs and delivering customised solutions.Prepare accurate costings, budgets & proposals for client requirements.Manage vendor negotiations, contracts, and...

  • Area Service Incharge

    1 week ago

    Ghaziabad, Uttar Pradesh, India MaxVolt Energy Industries Pvt Ltd Full time ₹ 3,36,000 - ₹ 3,84,000 per year

    Key Responsibilities● Handle escalations from Service Coordinators and monitor SLA adherence andcomplaint resolution timelines.● Allocate resources and manpower to ensure timely resolution of service issues.● Analyze product failure trends and coordinate with vendors for necessary actions.● Approve replacements, warranty exceptions, and financial...

  • Customer Service Representative

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India irco Full time ₹ 24,00,000 - ₹ 60,00,000 per year

    Customer Service RepresentativeGhaziabad, UP About UsIngersoll Rand is a Fortune 500 company with a passion for making lives better.  We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and...

  • Service Engineer

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Ingersoll Rand Careers Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job title: Service EngineerLocation: Ghaziabad About Us Ingersoll Rand is a Fortune 500 company with a passion for making lives better.  We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and...

  • Service Engineer

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India irco Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job title: Service EngineerLocation: Ghaziabad About Us Ingersoll Rand is a Fortune 500 company with a passion for making lives better.  We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and...

  • Customer Service Representative

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Zone IT Solutions Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    Zone IT Solutions is on the lookout for a dedicated Customer Service Representative to join our team In this role, you will be responsible for providing exceptional service to our clients by addressing their inquiries, resolving issues, and ensuring customer satisfaction. You will play a crucial role in supporting our goal of delivering top-notch IT...

  • Regional Service Head, Ghaziabad

    1 week ago

    Ghaziabad, Uttar Pradesh, India Exide Industries Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Regional Service Head will lead service operations across the assigned region. This role involves overseeing warranty management, dealer appointment and performance, team leadership, productivity optimization, and ensuring audit and compliance standards are met. The ideal candidate should have a strong technical background, excellent people management...

  • Area Operations Head

    14 hours ago

    Ghaziabad, Uttar Pradesh, India Blue Dart Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job TitleArea Operations Head ( Assistant Manager-Operations)FunctionRegional BusinessReporting toArea HeadPurposeResponsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations in the areaKey ResponsibilitiesResponsibilitiesFinancialSupport Area Head in...

  • Front Office Executive

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Make Visions Outsourcing Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Key Responsibilities a. coordinate Doctor, nurses, and departments for smooth service delivery.b. Manage patients registration, admission, and discharge processes. c. Maintain hospital management system (HMS).

  • Purchase Executive

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India DCS Group Full time ₹ 3,00,000 per year

    Manufacturing IndustryProfile - Purchase ExecutiveQualification - B.Tech /Diploma - mech.Salary- Upto 3 lacExperience - Min. 2+ yrs . in manufacturing IndustryLocation - Ghaziabad, Uttar Pradesh Job DescriptionIdentifying Procurement Needs:Work with production, engineering, and planning departments to identify material and supply requirements.Understand...