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CRM Manager
2 weeks ago
Below is the JD for your reference.
Location: Vasai–Virar
Company: Stallions Proptech Solution
Industry: Real Estate
About the Company :-
Stallions Proptech Solution is a progressive real estate firm dedicated to providing seamless property solutions with a focus on customer satisfaction, transparency, and service excellence. We aim to make every customer interaction meaningful and efficient throughout the property buying journey.
Key Responsibilities :
1. Customer Onboarding & Communication
Conduct welcome calls to newly onboarded customers and explain the company's process flow. Serve as the primary point of contact for all customer-related queries and updates. Maintain a professional and customer-centric approach throughout all interactions.
2. Loan Eligibility & Financial Coordination
Evaluate and verify customer loan eligibility in coordination with banking partners. Guide customers through the loan application and documentation Ensure timely submission of all required documents to banks or financial institutions.
3. Documentation & Registration Process
Manage and verify all property-related documentation including forms, agreements, and registration papers. Coordinate with legal and sales teams to ensure smooth registration scheduling and execution. Maintain accurate and organized records of all customer documentation.
4. Payment Management & Follow-Ups
Conduct timely follow-ups for payments, dues, and outstanding balances. Communicate clearly with customers regarding payment schedules, demand letters, and penalties. Ensure all payment-related queries are addressed promptly and professionally.
5. CRM Data Management & Reporting
Update all customer information, loan status, and payment details in the CRM software accurately. Maintain a systematic record of interactions, documentation status, and follow-up actions. Generate periodic reports on customer status, payment tracking, and loan progress.
6. Coordination & Customer Support
Collaborate with the sales, finance, and registration teams to ensure smooth workflow.
Job Types: Full-time, Permanent
Pay: ₹30, ₹38,000.00 per month
Work Location: In person
