
Lead - Dispute
16 hours ago
Disputes Credit Card Non-Fraud Analyst
Must have skills
2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer
- Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
- Analyze customer complaints and transaction histories to identify discrepancies
- Ensure compliance with client SLAs, internal controls and regulatory guidelines
- Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
- Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
- Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
- Hands on experience of VISA cards
- Experience with Dispute management applications (Pega or Quavo) and processing platforms
- Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
- Proven experience in handling escalations and complex dispute investigations
- Familiarity with card rules and regulatory requirement
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Dispute Delivery
5 days ago
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Dispute Delivery Manager
1 day ago
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Chennai, Hyderabad, Pune, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 28,00,000 per yearcandidate expectation and Job responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues,...
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Pune, Maharashtra, India beBeeDispute Full time ₹ 1,50,00,000 - ₹ 2,50,00,000International Construction Arbitration LeaderWe are seeking an experienced arbitration expert to join our practice as a Partner in international construction disputes.The ideal candidate will have a strong track record in handling complex, cross-border matters and be able to lead multi-jurisdictional arbitrations under ICC, LCIA, SIAC, DIAC rules.Lead...
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Dispute Resolution Manager
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Director of Dispute Resolution
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Chennai, Pune, India Golden Opportunities Full time ₹ 1,04,000 - ₹ 1,30,878 per yearDisputes Credit Card Non-Fraud Analyst- Associate/Senior associate/Team leadJob Responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent...
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Lead - OMS Legal
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Cash and Collections Lead
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Senior Credit Card Operations Lead
1 week ago
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