Lead - Dispute

2 days ago

Hyderabad Pune, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Disputes Credit Card Non-Fraud Analyst

  • Must have skills

  • 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer

  • Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
  • Analyze customer complaints and transaction histories to identify discrepancies
  • Ensure compliance with client SLAs, internal controls and regulatory guidelines
  • Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
  • Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
  • Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
  • Hands on experience of VISA cards
  • Experience with Dispute management applications (Pega or Quavo) and processing platforms
  • Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
  • Proven experience in handling escalations and complex dispute investigations
  • Familiarity with card rules and regulatory requirement

  • Disputes Credit Card Non-Fraud Analyst

    9 hours ago

    Chennai, Hyderabad, Pune, India Enrich And Enlight Business Consulting Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Role & responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and...

  • PEGA + Smart Dispute

    1 week ago

    Bengaluru, Chennai, Hyderabad, India Krazy Mantra HR Solutions Pvt. Ltd Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled professional with 7 to 12 years of experience in Pega and Smart Dispute to join our team in Hyderabad, Bangalore, Chennai, and Pune. The ideal candidate will have a strong background in leading design, elaboration, and implementation of business processes, strategies, rules, and analytical models.Roles and ResponsibilityLead the...

  • Disputes Credit Card/Debit Card Non-Fraud Analyst

    6 days ago

    Chennai, Hyderabad, Pune, India Golden Opportunities Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    candidate expectation and Job responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues,...

  • Disputes Credit Card Non-Fraud Analyst- Associate/Senior associate

    6 days ago

    Chennai, Pune, India Golden Opportunities Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Disputes Credit Card Non-Fraud Analyst- Associate/Senior associate/Team leadJob Responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent...

  • Lead - OMS Legal

    6 days ago

    Pune, Maharashtra, India Suzlon Group Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Company DescriptionThe Suzlon Group is a leading global renewable energy solutions provider with approximately 21.2 GW of wind energy capacity installed across 17 countries. Headquartered in Pune, India, the Group encompasses Suzlon Energy Limited and its subsidiaries. Suzlon is a vertically integrated organization with in-house R&D centers in Germany, the...

  • Lead Associate

    2 weeks ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionAccount Receivable Senior Team Member Key Accountabilities:The person will be responsible for processing AR, Billings, adjustments and write offs from basic to complex transactions. Handle allocated tasks related to collections, cash applications, and dispute management independently Collectors:a) Voice callingb) Dispute Managementc) Customers...

  • Lead Product Manager- Technical

    6 days ago

    Pune, Maharashtra, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title:Lead Product Manager- Technical Overview:Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our...

  • Deputy Lead

    4 days ago

    Pune, Maharashtra, India Airtel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Deputy Lead - Legal & RegulatoryLitigation & Contract Management and de-risking of the business at Circle. Drafting and sending replies to the legal notices. Engaging and Advising Advocates/Sr. Advocates in matters before different forums for the purpose of Consumer Cases, Civil cases, Competition Commission Cases, Arbitration Cases and Criminal...

  • Land Legal Lead

    2 weeks ago

    Hyderabad, Telangana, India Enfinity Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Do you want to build a better future?About Enfinity GlobalEnfinity Global is a purpose-driven company focused on making a positive impact on the planet by helping companies, governments, and individuals transition to a carbon-free and sustainable economy. Our role as a leading IPP is to develop, finance, build, operate, and own renewable energy assets in the...

  • Land Legal Lead

    2 weeks ago

    Hyderabad, Telangana, India Enfinity Global Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Do you want to build a better future?About Enfinity GlobalEnfinity Global is a purpose-driven company focused on making a positive impact on the planet by helping companies, governments, and individuals transition to a carbon-free and sustainable economy. Our role as a leading IPP is to develop, finance, build, operate, and own renewable energy assets in the...