
Lead - Dispute
4 days ago
Disputes Credit Card Non-Fraud Analyst
Must have skills
2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer
- Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
- Analyze customer complaints and transaction histories to identify discrepancies
- Ensure compliance with client SLAs, internal controls and regulatory guidelines
- Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
- Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
- Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
- Hands on experience of VISA cards
- Experience with Dispute management applications (Pega or Quavo) and processing platforms
- Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
- Proven experience in handling escalations and complex dispute investigations
- Familiarity with card rules and regulatory requirement
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Dispute Delivery
1 week ago
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Dispute Delivery Manager
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Disputes Credit Card Non-Fraud Analyst
2 days ago
Chennai, Hyderabad, Pune, India Enrich And Enlight Business Consulting Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRole & responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and...
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PEGA + Smart Dispute
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Chennai, Hyderabad, Pune, India Golden Opportunities Full time ₹ 8,00,000 - ₹ 12,00,000 per yearcandidate expectation and Job responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues,...
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Chennai, Pune, India Golden Opportunities Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDisputes Credit Card Non-Fraud Analyst- Associate/Senior associate/Team leadJob Responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent...
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Hiring OTC Billing and Dispute folks
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Avp - Retail Disputes Operations
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Lead Product Manager- Technical
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