
Disputes Credit Card/Debit Card Non-Fraud Analyst
2 days ago
candidate expectation and Job responsibilities
- 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer
- Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
- Analyze customer complaints and transaction histories to identify discrepancies
- Ensure compliance with client SLAs, internal controls and regulatory guidelines
- Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
- Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
- Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
- Hands on experience of VISA cards
- Experience with Dispute management applications (Pega or Quavo) and processing platforms
- Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
- Proven experience in handling escalations and complex dispute investigations
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Disputes Credit/Debit Card Non Fraud
2 weeks ago
Chennai, India HCLTech Full timeJob Description The process is part of the Disputes Credit/Debit Card Non Fraud (CCNF), and it involves review of claims submitted by customers and analysis of data and documents pertaining to the claim. Responsibilities: Peer level review of all Deliverables. Chargeback Analyst is responsible for processing payment related disputes for card payments,...
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Disputes Credit/Debit Card Non Fraud
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Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionThe process is part of the Disputes Credit/Debit Card Non Fraud (CCNF), and it involves review of claims submitted by customers and analysis of data and documents pertaining to the claim.Responsibilities:Peer level review of all Deliverables.Chargeback Analyst is responsible for processing payment related disputes for card payments,...
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Chennai, Pune, India Golden Opportunities Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDisputes Credit Card Non-Fraud Analyst- Associate/Senior associate/Team leadJob Responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent...
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Card Dispute
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Credit Card Fraud Detection Analyst
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Fraud Investigator
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Fraud Analyst
2 weeks ago
Chennai, India Tata Consultancy Services Full timeHere we are looking for professionals who is having the exp in credit card fraud investigation and raising the red flags in any suspicious activities. A card fraud / dispute claims analyst investigates customer disputes and resolves disputed transactions to raise a chargeback request with the merchant. Location- Chennai Shift- have to be flexible
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Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearHere we are looking for professionals who is having the exp in credit card fraud investigation and raising the red flags in any suspicious activities. A card fraud / dispute claims analyst investigates customer disputes and resolves disputed transactions to raise a chargeback request with the merchant.Location- ChennaiShift- have to be flexible
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